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Make & Model Marketing · 3 weeks ago

Client Account Manager - Automotive Digital Marketing Future Opportunity Talent Pipeline

Cleveland, OH

Full-time

Onsite

Entry, Mid Level

2+ years exp

Make & Model Marketing is a company focused on automotive digital marketing, and they are seeking a Client Account Manager to be the primary point of contact for dealership clients. This role involves building strong relationships, analyzing performance data, and guiding marketing strategies to meet client needs.

AdvertisingAutomotiveCreative AgencyMarketing

Responsibilities

Manage dealership accounts by building and maintaining relationships with key dealership personnel including dealer principals, general managers and sales managers, and dealership marketing team members

Identify client goals and craft digital marketing strategies to support them

Analyze key digital marketing metrics and collaborate with our internal teams to identify areas of opportunity

Manage communication with clients and day-to-day requests with responsiveness and professionalism

Collaborate with internal teams to execute client needs

Oversee workflow for projects such as specials, creative, email campaigns, SEO & SEM strategies, and content updates

Review client deliverables to ensure quality and alignment with expectations

Ensure all marketing materials comply with brand standards, co-op requirements, and legal guidelines

Qualification

Digital marketingAutomotive industry experienceSEOGoogle Analytics (GA4)Project managementPresentation skillsVerbal communicationWritten communicationOrganizational skills

Required

Minimum 2 years of experience in a client-facing role (e.g., account manager, salesperson, or similar)

Minimum 2 years of experience in digital marketing, with a solid understanding of common channels and strategy

Minimum 2 years of experience in the automotive industry (at a dealership, agency/vendor, or OEM level)

Working knowledge of digital marketing fundamentals, including SEO, Paid Search, and Google Analytics (GA4)

Strong presentation and project management skills, with the ability to lead client conversations and manage cross-functional work

Excellent verbal and written communication skills — professional, prompt, and clear with clients and internal teams

Ability to travel up to 50% of the time for client meetings (including occasional overnight travel)

Highly organized and detail-oriented, with the ability to manage multiple clients and priorities simultaneously

Preferred

Passionate about both digital marketing and the automotive industry

Excels at building lasting client relationships and acting as a trusted strategic partner

Operates with an ownership mindset - confidently managing your book of business as if it were your own

Thrives in a collaborative environment and enjoys working as part of a team

Strong presentation skills and a knack for translating complex digital marketing concepts to clients without backgrounds in digital

Results-oriented with an ability to lead the team to achieve company and client KPIs and goals

Benefits

Medical, Dental, & Vision Insurance (Employer pays 50% of premiums)

Simple IRA + 3% Matching Opportunity

10 Paid Time Off days in your first year + your birthday. 15 PTO days after 5 years with our company. 20 PTO days after 10 years with our company

Paid Holidays

Continuous Training Opportunities

Flexible Hours - This position requires employees to work onsite at our office for 7 hours per day (account manager roles may require additional hours due to travel and client schedules). Our office is open from 6:00 AM to 6:00 PM, allowing you the flexibility to choose a schedule that works best for you within those hours