Arena Entertainment · 1 month ago
Head of Casino / Casino Operations Director (Hit.com)
429 Lenox Ave. 1st floor, Miami Beach, 33139, US
Full-time
Onsite
Director/ExecutiveArena Entertainment is a fast-moving digital entertainment company creating platforms people genuinely love. The Head of Casino/Operations Lead will drive casino performance, shape strategy, analyze data, navigate regulatory requirements, and optimize the player lifecycle to meet and exceed commercial targets.
Entertainment
Responsibilities
Support delivery of the casino strategy to hit and exceed market targets
Identify growth opportunities early and translate them into clear actions
Build strong relationships with game providers to unlock high-value content, promos and exclusives
Monitor and interpret KPIs to optimise performance across products and campaigns
Own the monthly casino performance review for brand, delivering data-driven insights and recommendations
Conduct competitor reviews and product gap analysis to maintain a market-leading position
Work closely with acquisition and retention stakeholders to optimise funnel performance
Collaborate with brand marketing to ensure local market consistency in look, feel and tone
Ensure all digital properties and inventory reflect best-in-market content and experiences
Partner with CRM teams to optimise every stage of the player lifecycle with relevant and impactful promotions
Build strong cross-functional relationships across product, development, compliance, marketing and commercial teams
Provide the UK leadership team with valuable market insight to refine strategy and execution
Influence product roadmaps using data, trends and player behaviour insights
Lead gamification initiatives and drive continuous improvements in core casino experiences, including game ordering, provider onboarding and promotional tooling
Stay on top of industry and market innovations to maintain a best-in-class product offering
Qualification
Required
Strong communication skills, able to simplify complex ideas and influence stakeholders
Proven experience working cross-functionally in a fast-paced environment
Ability to manage multiple projects simultaneously with strong organisational skills
High attention to detail and commitment to quality
Experience in online casino or igaming with an understanding of player behaviour and regulatory frameworks
Experience managing or coordinating specialist casino teams
Ability to thrive under pressure and adapt quickly to changing priorities
Strong analytical capabilities and confidence working with data and insights
Ability to present findings, proposals and results clearly to internal teams
Preferred
Knowledge of multi-jurisdiction gambling regulations and compliance frameworks
Experience designing or delivering retention strategies
Company
Arena Entertainment
We’re a digital entertainment company creating engaging online platforms people love. Since 2021, we’ve been building something different.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase