CompuNet Clinical Laboratories · 1 month ago
Billing Patient Account Representative
2308 Sandridge Dr #2308, Moraine, OH 45439, USA
Full-time
Onsite
New Grad, Entry LevelCompuNet Clinical Laboratories is seeking a Billing Patient Account Representative to join their Core Lab team in Moraine, OH. The role involves performing daily account processing tasks, including billing data entry, cash application, and communication with patients and clients while ensuring compliance with relevant regulations.
Health Care
Responsibilities
Maintain organized workflow to allow efficient processing of accounts and to enable smooth transition of job duties during absences
Follow department standard processes. Consult with immediate supervisor when questions regarding appropriate account processing arise
Exhibit good customer service skills when dealing with internal and external customers. Project a positive image of the department and organization
Actively engage in behaviors that foster teamwork within the department and organization
Meet or exceed department standards for quantity and quality of work
Possess working knowledge of relevant compliance regulations. Effectively apply this knowledge to daily job duties
Comply with all departmental, company and regulatory policies and procedures
Maintain statistical data as required
Additional duties and projects as assigned
Ability to accurately perform order entry
Research and resolve any missing information from the Client orders
Ability to use translation tools to enter codes received from other departments into the appropriate billing systems
Strong communication skills needed for collaboration with both internal and external departments as well as patient/client calls
Batch incoming payments for posting to patient and physician accounts. Report deposit discrepancies to bank. Maintain report of posted and in-transit cash for Accounting Department
Apply payment detail to client and patient accounts, including contractual disallowances, and patient copays/deductibles
Review over payments, initiating refunds or correcting misapplied payments as appropriate
Knowledge of reading and understanding various payer’s Explanation of Benefits
Ability to handle fast paced, high call volume environment with above average multi-tasking skills
Process incoming patient mail and telephone inquiries accurately and in a timely fashion as outlined in the Department SOP
Possess strong focus on positive customer impact. Utilize verbal and written communication effectively
Review bankruptcy notices performing appropriate write-offs of outstanding accounts; maintain bankruptcy files
Research collection accounts as requested by patients or collection agencies
Review system error codes and make corrections to account
Qualification
Required
High school graduate or equivalent required
Excellent communication and interpersonal skills
Ability to remain calm in stressful situations
Sound reasoning ability and independent judgment
Capacity to work within specified deadlines
Visual acuity and hand-finger dexterity for extended computer work
Ability to sit at computer workstation for prolonged periods
Adherence to safety, ergonomic and health policies
Compliance with PPE requirements in lab or biohazard areas
Completion of required safety training and health evaluations promptly
Proactive approach to identifying and addressing safety hazards, promoting safety awareness
Preferred
Previous experience in medical billing environment preferred
Working knowledge of Medicare and other third party claims processing, ICD-10 and HCPS/CPT coding and medical terminology highly desirable
Benefits
Medical, Dental, and Vision coverage
Company paid life Insurance
403b match
Paid holidays
Vacation
Sick and personal time
Company
CompuNet Clinical Laboratories
We are a clinical diagnostic laboratory offering over 2,000 accessible, responsive, and reliable lab tests for physicians, hospitals, patients, and employers in our communities.
Founded in 1986
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Teresa Williams
President & COO
Company data provided by crunchbase