Santander Bank, N.A. · 1 day ago
Payments Presales Associate
New York, NY
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $150K/yr
5+ years expSantander is a global leader and innovator in the financial services industry, and they are seeking a Payments Presales Associate to join their international commercial team. The role involves supporting the sales organization in designing and positioning end-to-end payment solutions for enterprise clients, acting as a trusted advisor throughout the sales cycle.
BankingFinanceFinancial Services
Responsibilities
Support strategic prospecting, client targeting, and value proposition design
Analyze sales prospect pipeline/opportunities to fine tune targeting and value propositions
Identify and communicate product and operational gaps for capturing / originating expected prospects or cross-sell / up-sell opportunities
Oversee the upcoming value propositions to be delivered to market
Support structuring / generation of product requirements for new verticals and segments
Partner with the sales and relationship management teams throughout the full sales cycle — from opportunity qualification to deal closure
Conduct discovery sessions with clients to understand their business models, operational/service models, payment flows, and regional requirements
Design and propose comprehensive payment solutions over the spectrum of acquiring and gateway services as well as other value added services related to client needs within the commerce, payments and banking needs
Lead RFI/RFP responses, ensuring high-quality technical and commercial documentation aligned with client expectations
Provide/create necessary tools to both sales and presales teams for optimal sales conversation and conversion
Oversee the implementation teams for follow-up of key milestones, making sure solution is built as specified and implementation for commercial readiness is optimized for on-time and in-full deliveries
Oversee key issues and incidents along the sales cycle until client activation
Engage client into full activation for early contractual volumes agreed
Execute client satisfaction and review for the sales and delivery processes
Provide full go-to-market plans agreed with clients where clear delivery is exposed to internal teams and client teams
Drive client agreement on scope and as-implemented acceptance for minimizing any deviation or expectations not aligned with agreements
Deliver professional product demonstrations and solution presentations to executive-level audiences
Provide clear technical explanations of complex payment capabilities (e.g. routing logic, 3DS, fraud tools, recurring payments)
Collaborate with implementation and integration teams to validate technical feasibility before contract signature
Work closely with Product, Technology, Risk, Compliance, and Legal teams to ensure proposed solutions meet operational and regulatory standards (e.g. PCI DSS, PSD2, AML/KYC) as well as all necessary specs related to value proposition agreed with client
Coordinate with regional pre-sales teams to maintain consistency in the solution approach across markets
Provide structured feedback to Product Management & Tech on client needs and market trends to influence future roadmap development as well as technical performance gaps as agreed on SLAs (ex: uptime, latency, etc.)
Maintain strong knowledge of global payment trends, schemes, and regulatory environments
Benchmark competitors and identify differentiators that strengthen our value proposition
Support marketing and business development activities with subject matter expertise in digital payments and merchant acquiring
Qualification
Required
Bachelor's degree in Business, Engineering, Computer Science, or Finance; postgraduate studies or MBA a plus
Minimum 5 years of experience in pre-sales, solution consulting, or technical account management within the payments or financial technology industry
Proven experience with: Acquiring and card processing (Visa, Mastercard, Amex)
Proven experience with: Payment gateways and APIs
Proven experience with: Alternative and digital payment methods (wallets, instant payments, open banking)
Proven experience with: Security and compliance frameworks (PCI DSS, SCA, 3DS, PSD2)
Strong commercial awareness and ability to articulate value propositions at executive level
Excellent communication, presentation, and stakeholder management skills
Fluency in Spanish and/or Portuguese highly desirable
Availability for international collaboration and occasional travel
Benefits
Competitive compensation package, performance-based incentives, and comprehensive benefits.
A collaborative and inclusive culture that values innovation, integrity, and client focus.
Company
Santander Bank, N.A.
At Santander Bank, it’s our mission to help people and businesses prosper.
5001-10000 employees
H1B Sponsorship
Santander Bank, N.A. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (44)
2024 (36)
2023 (61)
2022 (66)
2021 (78)
2020 (69)
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
Wind Turbine & Energy Cables
2020-01-22Debt Financing· $75M
Leadership Team
Pierre Habis
Chief Consumer & Digital Transformation Officer
Recent News
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