Payroll Consultants Group · 1 month ago
Bilingual Legal Case Manager at Payroll Consultants
Brandon, United States
Full-time
Onsite
Entry, Mid Level
$90K/yr - $110K/yr
2+ years expPayroll Consultants Group is currently seeking an experienced Bilingual Legal Case Manager to join their team. The successful candidate will manage a portfolio of client cases, liaising with internal teams and external contacts to ensure timely and accurate results.
Bookkeeping and PayrollFinancial ServicesHuman ResourcesOutsourcing
Responsibilities
Consistently manage a large volume of cases, periodically review and ensure their timely and legal resolution according to the company standards
Directly communicate with clients in a professional manner to understand their needs and convey updates
Coordinate with attorneys and other involved parties, preparing required legal documentation and maintaining comprehensive case files
Handle both inbound and outbound correspondences to resolve client queries and issues in a timely manner
Identify, escalate and resolve issues impacting the progression of cases or client satisfaction
Keep track of case statuses and update client records in customer management systems
Participate in continuous professional development programs including legal research and occasional trainings
Qualification
Required
Bachelor's degree in law or closely related field is required
Exceptional bilingual proficiency in both spoken and written language (specify the languages as per requirement)
2-3 years of experience working as a legal case manager dealing with payroll matters
Knowledge of federal, state and local laws pertaining to payroll and labor practices
Proficient with Microsoft Office Suite and legal research software tools
Excellent interpersonal and communication skills with an ability to work with diverse groups of people
Benefits
Competitive salary with a comprehensive benefits package.
Professional work environment with opportunities for career growth and advancement.
Health, dental, vision insurance, and employees wellness programs.
Generous Paid Time Off policy and paid holidays.
Retirement savings plan with company match.
Continuous training and development opportunities.
Company
Payroll Consultants Group
Payroll Consultants Group offers payroll processing, HR options, workers' compensation, and PEO services for small businesses.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Frankie VanDeBoe
Chief Executive Officer
Company data provided by crunchbase