Franklin Fitch · 4 weeks ago
Information Technology Training Manager
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $150K/yr
7+ years expFranklin Fitch is a long-established Boston-based professional services firm seeking a hands-on Learning & Development Manager. This role involves leading onboarding, training, and continuous education across the organization, designing and delivering training programs, and supporting new software rollouts.
Big DataProfessional NetworkingRecruitingStaffing Agency
Hiring Manager
Ben Makepeace
Responsibilities
New hire onboarding and role-based training
Live, virtual, and self-paced learning experiences
Software/application training (e.g., NetDocs, DMS)
Beta testing and UAT coordination
Building and maintaining training materials and documentation
Supervising one direct report (Training Coordinator)
Qualification
Required
7–10 years in software training, instructional design, or end-user support
Strong technical understanding of business/legal applications
Excellent communication and facilitation skills
Organized, proactive, and emotionally intelligent
Willing to be on-site in Boston 5 days/week (with future flexibility)
Able to travel to a satellite NH office 2–3 times/year
Preferred
Legal or professional services background preferred
Benefits
Lifestyle Spending Account: $150/month for wellness, travel, and more
Company
Franklin Fitch
Franklin Fitch provides recruitment for networking infrastructure, server infrastructure, big data, project management and cyber security.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Insider Media
2023-12-25
Company data provided by crunchbase