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USAA · 4 hours ago

Business Insurance Agent - Intermediate

Phoenix, AZ

Full-time

Hybrid

Entry, Mid Level

$44K/yr - $77K/yr

1+ years exp

USAA is dedicated to empowering its members to achieve financial security through competitive products and exceptional service. The Business Insurance Agent - Intermediate will advise business owners on insurance and risk management, utilizing a comprehensive suite of Commercial Insurance Products to meet the unique needs of members and non-members.

BankingFinancial ServicesInsuranceVenture Capital

No H1B

Responsibilities

Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings

Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions

Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation

Classifies member’s and/or non-members business and provide accurate risk management and risk mitigation solutions

Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers’ risk profile to provide consultative advice and appropriately address and mitigate the risk

Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues

Utilizes Intermediate knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings

Leverages intermediate knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination)

Leverages intermediate understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values

Provides select account service for member’s and nonmember’s including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Qualification

Commercial Insurance ProductsInsurance Sales ExperiencePropertyCasualty LicenseAgency Management SystemsRisk ManagementConsultative SellingCustomer Relationship ManagementCall Center Experience