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Raytheon · 3 hours ago

Senior Operations Quality Manager

Andover, MA

Full-time

Onsite

Senior Level, Lead/Staff

$124K/yr - $250K/yr

10+ years exp

Raytheon is a company dedicated to helping the nation and allies defend freedoms and deter aggression. As a Senior Operations Quality Manager, you will lead the development and implementation of strategic quality planning, manage customer relationships, and ensure compliance with Quality Management System requirements while driving continuous improvement initiatives.

Intellectual PropertyInternetWeb Hosting

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Systematically translate, analyze, and prioritize customer needs, legal and contractual requirements, and company policy and objectives into quality performance standards and operational definitions to ensure the full compliance to technical requirements, company policies and procedures

Lead and mentor a team of quality engineers and provide project status to Operations and Program Quality Leadership teams

Baseline factory metrics (Scrap, Rework, FPY, TUH, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement

Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand

Daily collaboration with cross-functional teams to maintain and meet organizational goals and objectives. These groups include technical support, manufacturing/test/design engineering, maintenance, production control, finance, and the program management office

Identify and implement continuous improvement opportunities using CORE

Communicate effectively with internal and external stakeholders, including senior management, to provide updates on issues, improvement projects and contribute to strategic decision-making

Qualification

Quality Management System (QMS)AS9100Root Cause Corrective ActionSix Sigma CertificationStatistical Process ControlGD&T KnowledgeManagement SkillsCommunication SkillsTeam Leadership

Required

Typically requires a Bachelor of Science Degree in Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior engineering experience in a quality, technical or manufacturing environment

Experience identifying root causes and initiate implementing effective short-term and long-term corrective actions

Experience with commercial and/or aerospace / defense regulations and/or standards of a commercial equivalent with any of the following: - AS9100, AS9102, ISO-9000, ISO-9001, AS9145

Previous experience managing a small team of technical staff, and experience working in a cross-functional team

The ability to obtain and maintain a U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Preferred

Strong management skills including the ability to make decisions with minimal supervision, goal setting, delegation, coaching, and motivating, communication skills that exhibit presence and influence

Certification in Six Sigma, CORE, or American Society for Quality (ASQ)

Knowledge of industry technical standards (such as ANSI, CMMI, ASTM, J-STD etc.)

GD&T Knowledge, understanding, and practical application

Skilled knowledge of Root Cause Corrective Action processes

Practical knowledge of First Article Inspection and AS9102 management

Knowledge of General Statistical Process Control

Experience building and maintaining relationships with customers or partners