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Nemean Solutions, LLC · 1 week ago

Information Technology (IT) Lead - (C) DLIFLC

Monterey, CA

Full-time

Hybrid

Mid, Senior Level

$86K/yr - $103K/yr

5+ years exp

Nemean Solutions, LLC is a veteran-operated company providing advanced Military Intelligence and IT services. The Information Technology (IT) Lead is responsible for providing high-level support to end users, developing solutions for complex issues, and overseeing IT support staff to ensure system reliability and compliance with security standards.

IT ManagementProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provides technical leadership and guidance to IT support staff

Oversees escalated service requests and ensures timely resolution

Coordinates with other leads and management to ensure network and system reliability

Provide advanced technical support for escalated service requests from lower-tier IT staff

Develop, maintain, and implement systems, applications, and networking configurations

Analyze existing systems and proactively recommend improvements

Troubleshoot and resolve complex network, desktop, and server issues

Support end users onsite, remotely, by phone, or email

Maintain advanced knowledge of current Microsoft desktop and server operating systems

Maintain advanced knowledge of Microsoft SQL, Exchange, SharePoint, and other server applications

Maintain advanced knowledge of computer and server hardware

Utilize Ivanti Management Suite, Microsoft SCCM, or Jamf Pro for system management

Ensure professional customer service and effective communication with end users

Participate in IT planning, meetings, and provide subject matter expertise as required

Ensure compliance with all security, privacy, and regulatory requirements

Maintain documentation of systems, configurations, and procedures

Support the implementation of new technologies and system upgrades

Assist with vulnerability management, patching, and compliance with DoD and Army standards

Provide training and guidance to IT staff as needed

Qualification

Microsoft desktop operating systemsMicrosoft server operating systemsMicrosoft SQLPMP CertificationIvanti Management SuiteMicrosoft SCCMJamf ProNetwork troubleshootingCustomer service skillsResourcefulnessComputer hardware knowledgeApple Certified TechnicianIAT Level II CertificationProblem-solving skillsCommunication skillsInitiative

Required

BA/BS from an accredited college or university with a minimum of 5+ years of relevant experience, or AA/AS with 7+ years of experience

Any one of the following: IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification

PMP Certification required

Windows or Apple Certified Technician

Active Secret Clearance

Benefits

Medical, Dental, and Vision insurance plans

Paid Time Off

Sick leave

401k Retirement Savings plan with company match

Company

Nemean Solutions, LLC

Nemean Solutions, LLC (Nemean) is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government War, Intelligence and Aerospace sectors.

Founded in 2017

Sierra Vista, Arizona, USA

201-500 employees