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SAIC · 17 hours ago

Scientific Systems Engineer

Silver Spring, MD

Full-time

Onsite

Senior Level, Lead/Staff

$80K/yr - $120K/yr

10+ years exp

SAIC is seeking a Scientific Systems Engineer to support FDA operations, providing critical scientific computing support to FDA scientists within the Center for Drug Evaluation and Research. The role involves maintaining and troubleshooting scientific workstations, ensuring compliance with FDA standards, and providing direct customer support for technical operations.

Information TechnologySecurityService IndustrySoftware

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Perform software application maintenance on scientific workstations across multiple operating systems (Windows, macOS and Linux environments)

Execute routine and preventative maintenance including application installations, disk optimization, and system monitoring

Maintain and troubleshoot end-user computing hardware including workstations, network switches, and routers

Detect, isolate, document, and rapidly resolve system outages and technical problems in the scientific environment

Respond to user support requests for hardware and software issues, ensuring proper escalation when necessary

Communicate problem status updates to users effectively

Configure and manage Windows and macOS scientific workstations with Active Directory integration

Ensure strict compliance with FDA security standards and policies

Provide direct customer support for day-to-day technical operations

Document problems in logging and reporting tool and maintain accurate problem-resolution logs

Additional responsibilities will include end user documentation and training, computer moves and deployments, and additional duties as assigned

Qualification

Scientific computing experienceWindowsMacOS administrationActive DirectoryTroubleshooting laboratory systemsScripting languagesCustomer support experienceLinux OS familiarityCommunication skills

Required

Bachelor's or Master's degree in scientific or technical discipline - (chemistry, physics), engineering (any), information systems, computer science, or related interdisciplinary degree

10+ years of relevant experience in scientific computing environments

Proficient in setup, configuration and administration of Windows and macOS computers

Experience with Active Directory and Windows Server Update Services

Proven troubleshooting skills for laboratory instrumentation systems and associated software

Excellent oral and written communication abilities for technical documentation and reporting

Demonstrated experience working with highly technical customer base including scientists, researchers and physicians

Must possess active FDA Public Trust clearance or ability to obtain prior to start

U.S. citizenship required