Executive Leader-Client Relationship Management (Onsite) Overland Park, KS jobs in United States
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Netsmart · 1 month ago

Executive Leader-Client Relationship Management (Onsite) Overland Park, KS

Netsmart is a leading provider in the healthcare technology sector, focusing on Post-Acute care. They are seeking a seasoned Client Alignment leader to manage strategic relationships with clients, ensuring their goals align with the company's solutions and services, while leading a team dedicated to client retention and satisfaction.

Computer VisionHealth CareSoftware
badNo H1Bnote

Responsibilities

Lead strategic alignment for a portfolio of Post-Acute healthcare clients, building strong executive-level relationships
Manage and develop a team of 5–7 client-facing professionals, setting clear expectations and driving consistent execution
Develop and execute client alignment plans that connect Post-Acute operational priorities to Netsmart solutions and services
Partner closely with Sales, Professional Services, Hosting and Operations to deliver coordinated, high-value client engagement
Identify growth opportunities within existing accounts and support expansion and retention efforts
Lead executive-level client meetings, including strategic planning sessions and performance reviews
Act as a senior escalation point, ensuring issues are resolved efficiently while maintaining strong client trust

Qualification

Client relationship managementHealthcare technology experienceTeam leadershipPost-Acute healthcare knowledgeExecutive communicationStrategic planningPresentation skillsRelationship-building skills

Required

Proven experience leading client-facing teams in healthcare technology, services, consulting, sales or account management
Experience working with or supporting Post-Acute healthcare providers
Strong executive presence with the ability to communicate effectively with senior leaders
Demonstrated success driving client outcomes in complex, matrixed environments
Excellent communication, presentation and relationship-building skills
Bachelor's degree or equivalent experience

Company

Netsmart

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Netsmart is a healthcare software company that assists in delivering whole-person, value-based care.

Funding

Current Stage
Late Stage

Leadership Team

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AJ Peterson
Senior Vice President & General Manager, CareGuidance
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Company data provided by crunchbase