Truist ยท 3 weeks ago
Real Estate Vendor Relationship Manager
Charlotte, NC
Full-time
Onsite
Senior Level
5+ years expTruist Bank is a financial institution looking for a Real Estate Vendor Relationship Manager to oversee vendor capabilities in their manufacturing process. The role involves leading vendor management teams, maintaining vendor relationships, and ensuring compliance with regulatory requirements while driving process improvements.
BankingFinanceFinancial Services
Responsibilities
Responsible for the day-to-day leadership, oversight, and execution of vendor capabilities deployed in the Truist REL manufacturing process
Ability to lead onshore and offshore resources
Assist in the creation, amendment, execution, and invoicing of Vendor contracts
Identify and manage vendor risks per the Third-Party Risk Management policies and guidelines
Facilitate and maintain relationships between Truist and vendors
Proactively anticipate and plan for changes in volumes, capacity planning, and expense management
Provide direct leadership for vendor run production centers and processes
Lead vendor management teams to ensure loans are processed and closed within expected timelines and credit risk parameters
Create, modify, and actively oversee a pipeline management strategy to meet service level and client experience standards
Enforce and maintain procedures to ensure compliance with state, federal, and regulatory requirements
Actively engage with senior leaders on overall business-related matters. Identify opportunities for process improvements to achieve higher results on a perpetual basis and facilitate on-going change initiatives to drive optimal performance
Effectively implement business processes and manage change by creating a culture of client excellence and associate accountability, providing leadership and vision, and working closely with other groups within and outside of Mortgage (e.g. production, credit, compliance) to provide a positive client experience
Interact and foster relationships with Distributed/Direct sales leaders and teams via monthly fulfillment calls/meetings to maximize teamwork, regulatory, and credit quality, as well as the overall client experience
Directly resolve or coordinate the resolution of internal and external client service-related escalations to ensure client experience standards are achieved
Ability to manage multiple Vendor Processing, Underwriting, and Closing Verticals
Qualification
Required
Bachelor's degree in Business or related field, or equivalent education and related training
Five or more years of mortgage lending experience
Three or more years of experience in business functions or equivalent experience in sourcing, procurement, supply chain, contract management, or materials management
Demonstrated understanding of the origination life cycle to include sales, processing, underwriting approval, closing and post-closing including familiarity with Government-Sponsored Enterprise (GSE) automated underwriting systems and guidelines
Strong knowledge of compliance and regulatory parameters
Relationship building and ability to drive decision-making through a consensus-building approach
Demonstrated ability to partner and deliver results in a complex and matrix reporting environment
Strong interpersonal, leadership and communication skills, both written and verbal, in relation to internal and external clients
Strong coaching and organizational skills with the ability to prioritize, delegate, follow up and expedite matters as needed
Ability to drive desired teammate actions through motivational leadership
Demonstrated and proven ability to translate key strategic decisions into actionable initiatives
Proven analytical and problem-solving abilities
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel, occasionally overnight
Preferred
Demonstrated experience with cross-functional responsibilities
Experience using Vendor Management Systems
Ability to effectively and constructively lead change in an organization, introducing continuous improvement practices in an organization
Experience implementing business processes that mitigate compliance, regulatory, credit and legal risks and/or result in operating efficiencies
Experience managing mortgage fulfillment teams across geographically distributed locations
Experience in project coordination and budget preparation
Experience with management of third-party suppliers, onshore and off-shore
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
Vacation
Sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
Maryland Daily Record
2026-01-03
Company data provided by crunchbase