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BD · 1 month ago

Urology Reorder Sales Representative

USA FL - Stuart Airport Road

Full-time

Onsite

Entry Level

1+ years exp

BD is one of the largest global medical technology companies in the world, focused on advancing health. The Urology Reorder Sales Representative will facilitate repeat product orders for Urology customers and provide product education to ensure customer satisfaction.

Health CareMedical DeviceTechnical Support

Comp. & Benefits

Responsibilities

Articulate the features and benefits of Urology and ancillary product lines offered to include knowledge of all aspects of use and maintenance of medical supply equipment

Track daily production and submit daily sales logs to direct supervisor

Maintain departmental call volume requirements of 100 daily calls to include inbound and outbound calls (minimum)

Maintain a high level of professionalism on every call and provide excellent customer service to all Liberator Customers

Meet or exceed monthly departmental sales goals as established by Sales Ops management

Effective management of client calls through detailed call scheduling and timely follow up

Adhere to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes

Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence, teamwork and integrity

Maintain high attention to detail throughout daily tasks and projects including accurate notation and details of each customer account to ensure proper and timely follow up

Assist other departments and team members when required or requested to help meet business needs

Seek continual education opportunities to remain up to date with products and processes

Perform Other duties and tasks as assigned

Qualification

Urology product knowledgeCustomer service skillsCall center softwareMath skillsProfessionalismAttention to detailTeamworkProblem-solvingCommunication skills

Required

High School Diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience

Ability to read, analyze, and interpret medical supply publications, technical procedures, and sales training tools

Ability to write some external business correspondence

Ability to effectively present information and respond to questions from management, team members, and/or customers

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

Ability to apply intermediate math skills

Ability to solve practical problems and deal with a variety of variables

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Knowledge of Word Processing software, Excel, Access and/or other database software

Ability to utilize or knowledge of call center telecommunications software (i.e. dialer systems)

Ability to work some evening shifts, weekends, and overtime as needed