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NEOGOV · 4 weeks ago

Utility Agent (CD) - Operations and Maintenance

Mechanicsville, VA

Full-time

Onsite

New Grad, Entry Level

$44K/yr - $55K/yr

NEOGOV is part of Hanover County Government, and they are seeking a Utility Agent to perform duties involved in the operations of the Department. The role includes managing programs related to cross connection control, easement maintenance, and various administrative tasks.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Receives and processes inquiries from the public, both in person and over the phone

Prepares reports and maintains spreadsheets and databases

Ensures compliance with administrative and contract requirements and maintains files and records

Utilizes the Department’s Customer Information, GIS and other systems in performance of duties

Performs related work as assigned

Real estate acquisitions

Processes Utility Service Agreements

Provides locations of water and sewer lines

Coordinates administrative procedures with developers, contractors and the general public

Manages the Department’s cross connection control program

Manages the Department’s easement maintenance program

Manages the Department’s MISS UTILITY program

Manages the Department’s grounds maintenance program

Manages contracts and contractors performing work in support programs being managed

Assists with and/or manages other contracts and programs as assigned such as strong waste and industrial pretreatment

Qualification

GISContract managementWaterWastewater serviceMicrosoft WordMicrosoft ExcelRelationship managementUnderstanding instructionsEffective communication

Required

Ability to maintain effective working relationships with contractors, developers and the public

Ability to understand and follow oral and written instructions

Effective written and oral communication

High school diploma or equivalent

For incumbents assigned to Operations and Maintenance Division only, ability to manage programs and/or contracts

Criminal Records Check, including fingerprinting

Valid Commonwealth of Virginia Driver's License

Twelve-month probationary period

Must obtain notary within six (6) months of hire (For incumbents assigned to Engineering Division only)

Preferred

General understanding of water and wastewater service

Computer skills and familiarity with Microsoft Word and Excel

College coursework or supplementary short courses in negotiations, real estate assessment and real estate law

Experience in the acquisition of easements, interpretation of deeds, agreements and court records

College coursework in engineering, science or business administration with experience managing contracts or water/sewer related programs

College graduate

Benefits

Hanover County is proud to provide our employees with the following comprehensive benefits package.

Hanover provides a benefit package that provides for you in times of need, they offer an ongoing level of financial security, peace-of-mind, and healthy work-life balance.