Klick · 2 weeks ago
Director, Omnichannel Enablement
Philadelphia, PA
Full-time
Onsite
Director/Executive
8+ years expKlick is an ecosystem dedicated to realizing the full potential of their people and clients in life sciences. The Director, Omnichannel Enablement leads strategic digital transformation programs, partnering with clients to shape and execute omnichannel roadmaps that drive measurable impact across the healthcare landscape.
Health CareInternetLife Science
Responsibilities
Lead the development of omnichannel strategies that align with client goals, regulatory requirements, and commercial priorities
Design and oversee integrated campaigns and experiences across channels, ensuring cohesive planning, execution, and optimization
Establish measurement frameworks and data models that support segmentation, attribution, and performance insights
Build trusted relationships with senior client stakeholders, serving as a strategic advisor and partner in digital transformation
Lead and develop a multidisciplinary team, fostering continuous learning and operational excellence
Qualification
Required
Bachelor's degree in Marketing, Business, Life Sciences, Technology, or related discipline; MBA or advanced degree preferred
8+ years of leadership experience in healthcare digital transformation, commercial strategy, or consulting
Proven success designing and delivering large-scale omnichannel programs for pharmaceutical or biotech clients
Strong understanding of life sciences commercialization, including field enablement and post-launch support
Expertise with healthcare data ecosystems, CRM and martech platforms, and analytics tools (e.g., Veeva, Salesforce Health Cloud, Marketo)
Ability to influence and collaborate with senior stakeholders, presenting complex strategies with clarity
Experience managing budgets, forecasting, and evaluating ROI for digital programs
Demonstrated ability to lead teams and manage multiple priorities within a fast-paced, matrixed environment
Knowledge of regulations governing digital marketing in healthcare (e.g., FDA, HIPAA)
Preferred
Experience with AI/ML-powered personalization or decision-support tools
Background in journey mapping, real-world evidence initiatives, or digital therapeutics
Familiarity with advanced testing methodologies and optimization frameworks
Ability to translate digital innovation trends into practical applications for clients
Comfort integrating AI into daily work and team processes
Company
Klick
Klick Health is the world’s largest independent commercialization partner for life sciences.
1001-5000 employees
H1B Sponsorship
Klick has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2025-07-04Private Equity
Leadership Team
Jonathan Arsenault
Senior Vice President, Head of Technology
Ellen Cappellino
Executive Director, Strategy and Consulting, Market Access
Recent News
2025-12-24
2025-12-12
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