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Endeavor Health · 3 weeks ago

Applications Analyst II

NSO 4901 Searle Parkway Corporate Office Skokie

Full-time

Hybrid

Entry, Mid Level

$37.85/hr - $58.67/hr

2+ years exp

Endeavor Health is seeking an Applications Analyst II to assist in the full life cycle management of technology solutions and platforms. The role involves implementing, maintaining, and supporting a portfolio of third-party clinical applications, while fostering relationships with users and vendors to ensure operational uptime.

CommunitiesHealth CareMedicalTherapeutics

H1B Sponsor Likely

Responsibilities

Responsible for the implementation, maintenance, and support for a portfolio of third-party applications ranging across Clinical Ancillary Applications

Serves as a liaison between the business experts/users, software vendors, and the project team to ensure the users requirements are understood and interpreted correctly

Assists with all phases of project including requirements gathering, evaluation, workflow analysis, building, testing, optimization and support

Develops technical, training, testing, project management and operational documentation as required

Maintain and build relationships with both end users of applications and vendors of applications to ensure application uptime

Own and coordinate regular application updates (e.g. versioning, patching) directly with end users and management to ensure operational uptime

Participates in and/or lead appropriate user forum, planning session, status meeting, and department meetings to provide a Health Information Technology perspective on pending activities and strategic initiatives

Rotating between application team, manage break fix issues through ticketing system for application portfolio

Manage break fix issues for assigned applications

Under general supervision, facilitate the use of technology by the end-user and ensures systems are performing at more efficient levels

Designs and documents application changes and new features or defects in application area assigned

Reviews and responds to customer requests and participates in customer meetings

Occasionally leads customer meetings

Contributes to application and workflow process improvements

Solves complex problems. Takes a new perspective using existing solutions. Analyzes possible solutions using standard procedures

Builds knowledge of the organization, processes and customers

Maintain all assigned applications and version levels

May provide application support to other teams

Develops and executes test plans according to standards

Completes necessary internal reporting and reports status to management

Completes any other applicable requests from management

Ability to work a varied schedule, on-call hours, and hours as required during crisis situations

Develops and executes application projects and project plans according to standards

Adheres to all department standard operating procedures and customer service principles

Performs other duties as assigned

Qualification

Healthcare IT experienceApplication managementTechnical documentationAnalytical skillsTroubleshooting skillsProject management toolsCustomer service skillsOperating systemsDatabasesCyber securityClinical modalitiesVerbal communicationWritten communicationProblem-solvingTeamworkIndependent work

Required

Education: Associate degree with 1 year previous experience in IT or relevant user experience OR Minimum of three (3) years of relevant IT experience or relevant user experience

Experience: Two (2) or more years of experience relevant to portfolio of responsibility in a healthcare setting or related industries

Preferred

Able to communicate and translate complex technical terms into understandable simple terms for all customer groups

Must be able to work independently and in a team setting, possess good verbal, written & customer service skills

Advanced knowledge of procedures, utilities, and operating systems

Uses logic and methods to problem solve

Utilizes effective analytical and troubleshooting skills with minimum to moderate assistance

Direct experience with Provation (GI), Obix (OB), Polysmith (Sleep), Natus (Neurology), BreezeConnect (Pulmonology), Metriq (Cancer Registry) and other ancillary applications is a plus

Knowledge and direct experience working in Healthcare IT including HL7 interface, DICOM, operating systems, servers, databases, cyber security, clinical modalities/devices and Project Management tools is preferred

Company

Endeavor Health

Endeavor Health is a health system helping community health and wellbeing, advancing health equity, and supporting local economic growth.

Evanston, Illinois, USA

10001+ employees

https://www.endeavorhealth.org

H1B Sponsorship

Endeavor Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)