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USAJOBS · 3 weeks ago

Program Application Specialist - Training Coordinator

Madison, Wisconsin, USA

Full-time

Onsite

Entry, Mid Level

$61K/yr - $79K/yr

1+ years exp

USAJOBS is seeking a Program Application Specialist - Training Coordinator to work at the William S. Middleton Memorial Veterans Affairs in Madison, WI. The role involves coordinating business processes, software functions, and training for the implementation of new and updated information technology systems, specifically the Cerner Millennium Electronic Health Record (EHR) package.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Integrator that coordinates business processes, software functions, and training

Ensure the business process is in place to support the implementation of new and updated information technology systems

Serves as the functional expert for all matters related to training for the new Electronic Health Record

Responsible for the coordination and training for service and facility staff in administrative and clinical areas for the new Electronic Health Record

Provides training and troubleshooting for clinical and administrative staff in business processes

Provides training for individual users on daily operational tasks and trains new users

Responsible for developing and presenting both formal lectures and on-the-job sessions

Trains users in resolving minor processing and equipment problems

Works with supervisors and collects information about the data and training needs for the service areas

Collects individual needs to determine menu access and training options for local, regional and national staff

Tracks, documents and records training attendance and completion

Serves as the technical expert in Talent Management System (TMS) and requires TMS Administrator skills

Problem solver with the special ability to integrate overall knowledge of the system and the training process, and to be innovative in the process

Provides testing of new options and software versions prior to implementation to gain familiarity with the new product features and confirms that software is working according to specifications

Provides support to the Informatics Service by providing information and analysis of software functions within the service

Responsible for designating and preparing data management, special studies, and reports for use by top management for budget preparation, workload projections, and quality assurance and utilization reviews

Prepares and delivers regularly recurring reports of training and program goals to leadership

Performs other duties, as necessary

Qualification

Training CoordinationElectronic Health Record (EHR)Talent Management System (TMS)Data ManagementSoftware TroubleshootingCustomer ServiceInterpersonal SkillsAttention to DetailDecision MakingTeamwork

Required

You must be a U.S. Citizen to apply for this job

To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment

Selective Service Registration is required for males born after 12/31/1959

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education is not creditable without documentation

Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment

In order to qualify for the Program Application Specialist - Training Coordinator GS-9 positions, applicant must meet at least one of the following minimum qualification requirements

EXPERIENCE: Required one full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled

To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-7) in the normal line of progression for the occupation in the organization

Specialized experience includes coordinating training for facility staff in various administrative and clinical areas; analyzing, evaluating, advising, and coordinating all operations related to staff training; providing training and troubleshooting for staff in business processes and associated supporting training software; and tracking/maintaining documents/records to report on training attendance and completion

EDUCATION (TRANSCRIPT REQUIRED): Requires the successful completion of a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related

COMBINATION (TRANSCRIPT REQUIRED): Equivalent combinations of successfully completed graduate level education combined with specialized experience describes above to meet total qualification requirements. Only education in excess of 1 year (excess of 18 semester hours) is creditable to meet this requirement

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.