All In Energy · 1 month ago
Bilingual Senior Manager of Merrimack Valley Renewal Fund (Spanish/ English)
Lawrence, MA
Full-time
Hybrid
Mid, Senior Level
$79K/yr - $79K/yr
3+ years expAll In Energy is a nonprofit organization focused on advancing racial and economic justice while tackling climate change. The Senior Manager of the Merrimack Valley Renewal Fund will oversee the Renew Program, managing project execution, external partnerships, and ensuring alignment with community needs and state goals.
Clean EnergyEnergy EfficiencyRenewable Energy
Responsibilities
Assume the overall program management leadership role for Renew, providing strategic oversight for the program
Lead the execution and success of Renew, ensuring alignment with community needs and the DOER contract
Maintain and distribute existing Renew program manuals, approved forms, and documents, ensuring all new materials are translated into Spanish
Convene and facilitate periodic meetings with internal teams and partners who are executing the program
Serve as the primary liaison and manage communications with the funder, the Massachusetts Department of Energy Resources (DOER), on behalf of All In Energy as well as the coalition of other implementation organizations (Greater Lawrence Community Action Council and Abode Energy Management)
Coordinate with other project managers and coalition partners to ensure organizational cohesion and capacity
Lead the recruitment of 3–5 Mass Save Home Performance Contractors (HPCs) identified by Abode, to participate in the delivery of the program
Facilitate the approval of any customer-facing materials created by Home Performance Contractors (HPCs) or other partners
Represent the program in any public forums, such as conferences or media appearances
Coordinate with the Finance Department to deliver monthly invoices that incorporate all coalition members to DOER
Manage the process for reserving funds and invoicing on behalf of contractors
Coordinate with the Communications and Data teams to manage and maintain the program's microsite (renewmv.org), including customer and contractor intake forms
Ensure that all program data for customers served by HPCs and GLCAC is accurately tracked in Salesforce, ensuring records are up-to-date
Oversee weekly production updates and periodic detailed reports for the DOER
Review program performance reports and coordinate with the Customer Action Manager on Customer Action Team support to drive improvements necessary to achieve program goals
Support the Customer Action Manager in oversight of the Customer Action functions, leveraging language skills and local presence in the Lawrence office:
Ensure high-quality, wraparound support is offered to customers, including providing translation/interpretation and assisting customers with income-qualification
Streamlined and responsive customer intake and follow-up processes, providing support and troubleshooting around Renew incentives
Assist HPCs in serving customers, including explaining technologies and debunking misconceptions to encourage customers to move forward with home upgrade recommendations
Qualification
Required
Bilingual professional fluency in English and Spanish, both written and spoken to effectively engage with the Merrimack Valley community and support the customer intake and project facilitation team
Demonstrated experience in project/program management including goal-setting, strategic planning and performance analysis and accountability (3–5 years of experience is typical for this level)
Experience with complex external stakeholder or inter-organization project management
Demonstrated ability to work independently and make strategic decisions for the scope of work under purview
Strong detail-orientation and ability to keep tasks, records, and systems organized
Demonstrated ability to creatively problem solve and overcome obstacles
Preferred
Experience in managing and creating project budgets and financial tracking
Experience working with populations in the Merrimack Valley of Massachusetts
Experience in people management and coalition facilitation, and communication
Experience with Customer Relationship Management (CRM) systems like Salesforce
Knowledge of the Massachusetts clean energy sector and energy efficiency programs
Experience in a non-profit or mission-driven environment, particularly working with low-to-moderate income or majority-minority communities
Benefits
Flexible schedule
Paid sick time
Vacation time
Floating holidays
Retirement plan
Technology benefits
Provided work laptop
Health, dental, and vision insurance
Flexible spending account
Remote work stipend
Wellness stipend
Professional development stipend
And more
Company
All In Energy
All In Energy connects residents in underserved communities to energy-saving programs, renewable energy, and clean energy careers.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gabe Shapiro
Co-Founder & Co-Executive Director, Partnerships
Rouwenna Altemose
Co-Founder
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