Compass Digital · 3 weeks ago
DIGITAL STRATEGY MANAGER-(REMOTE, CHICAGO, IL OR CHARLOTTE, NC)
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $110K/yr
5+ years expCompass Digital is the digital and technology arm of Compass Group North America, focusing on building and scaling digital products to enhance guest experiences. The Digital Strategy Manager will lead the digital transformation for K-12 accounts, creating partnerships and frameworks to implement impactful technology solutions that improve student dining experiences.
Customer ServiceHospitalityInformation Technology
Responsibilities
Build the foundation for a K-12 digital support structure, developing best practices, communication frameworks, and operational standards to ensure consistent technology success across school districts
Establish and nurture strong partnerships with K12 sector leadership, food service directors, and internal teams to align digital initiatives with school priorities and student needs
Serve as a trusted advisor and strategic connector, identifying opportunities to use technology to enhance participation, streamline operations, and strengthen engagement between schools and families
Partner with operators and Chartwells and Flik stakeholders to co-create tailored technology roadmaps, ensuring solutions are age-appropriate, inclusive, and aligned with child nutrition goals
Lead regional technology planning for K-12 accounts, assessing current digital maturity, identifying gaps, and providing actionable insights to drive progress
Collaborate with Compass Digital teams on technology pilots, hardware refreshes, and implementation planning, ensuring K-12 considerations are built into all phases of delivery
Collaborate with Digital Learning on communication and training strategies to help field teams and district partners adopt and sustain digital tools successfully
Contribute to new business and retention efforts, supporting RFP responses and presentations
Collect and analyze digital performance data to tell a clear story of impact on how technology supports student satisfaction, participation, and operational efficiency
Act as a liaison and problem-solver for major K-12 accounts, ensuring quick and collaborative resolution of technology issues
Champion a culture of partnership, transparency, and service, positioning Chartwells K12 and Flik Independent Schools as leaders in digital transformation in the K12 space
Qualification
Required
5+ years of experience in technology strategy, account management, operations, or partnership development, ideally within the education or food service industries
Demonstrated success building support structures or frameworks that scale across multi-site organizations
Experience working with school, including familiarity with district-level decision-making, child nutrition programs, and technology governance
Strong knowledge of digital tools and platforms used in food service, including POS, ordering, menu management, and engagement systems
Excellent communication and relationship-building skills with the ability to influence and collaborate across diverse stakeholder groups
Strategic, proactive, and comfortable working in a newly defined role that requires vision, flexibility, and initiative
Highly organized and capable of managing multiple priorities in a fast-paced environment
Comfortable presenting to both technical and non-technical audiences
Willingness to travel (approximately 30-50%) to support district partners and field teams
Preferred
Familiarity with Salesforce and digital performance analytics is a plus
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Compass Digital
We’re the digital transformation and innovation experts at Compass Group North America.
201-500 employees
H1B Sponsorship
Compass Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (45)
2023 (49)
2022 (39)
2021 (26)
2020 (29)
Funding
Current Stage
Growth StageLeadership Team
M
Matthew Clair
SRE
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