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DAP · 1 week ago

Quality Control Manager

Baltimore, MD

Full-time

Onsite

Mid, Senior Level

$100K/yr - $120K/yr

DAP is a market leading manufacturer and marketer of home repair and construction products. The Quality Control Manager is responsible for overseeing the Quality Department, ensuring quality standards are maintained and improved, and leading continuous improvement efforts within the facility.

ChemicalConsumer GoodsManufacturing

Comp. & Benefits

Hiring Manager

Sneha M.

Responsibilities

Maintain a safe work environment ensuring that all plant policies and practices are adhered to and the Quality Control team works injury free

Maintain an acceptable level of housekeeping in all areas of responsibility

Lead the selection, training, coordination and assignment of associates to maximize the effectiveness of personnel in providing quality support services to the facility

Maintain procedures and processes that ensure all incoming materials (packaging and raw materials) meet specifications

Maintain and communicate Quality Metrics that drive continuous improvement of the plant processes

Maintain a cost reduction process aimed at lowering manufacturing cost via quality related improvements

Evaluate non-compliance material and issue procedures to recycle/rework/dispose of; including re-work work -off rates for rejected product

Maintain M.S.D.S.‘s, H.M.I.S., manufacturing procedures and raw material data files

Serve as the technical interface with the Corporate Technical Center to address manufacturing procedures, test procedures, specifications, production processes, data, customer complaints, and other issues as requested

Serve on the Plant Leadership Team

Maintain a strong working relationship with all direct reports, internal (other departments / Corporate) and external customers (suppliers) to minimize issues, collectively address and solve problems, and identify and realize opportunities for improvement

Actively participates on various teams to improve plant processes in areas other than Quality

Provides supervisory support to the production areas as needed

Qualification

Quality control processesSupervisory skillsProblem solvingTechnical skillsEffective communicationPlanning/OrganizingBusiness knowledgeLogical reasoningInterpersonal skillsDecision making

Required

Supervisory skills/Leadership skills - Directs associates and temporaries in the daily operation of the department Interaction must be handled in an appropriate manner utilizing proper interaction skills

Knowledge - Must have basic understanding/experience of chemistry; understanding of quality control processes procedures and terminology, must know regulatory requirements; must understand compounding processes (including raw materials, mixing times, substitute ingredients,) and be able to adjust processes as needed. Basic knowledge of plant policies and practices to include all safety rules and regulations

Logical reasoning - Must use sound, logical reasoning in the decision-making process; must recognize when to go to a higher level and/or 'go outside the routine system' to meet a customer's expectation; must not jeopardize safety or quality to accomplish a task

Problem Solving - Must utilize resources (internal and external) in developing achievable solutions to issues/non-compliance's that arise; must be able to address day-to-day issues in an effective manner; must utilize data (SPC, Six Sigma for example) in developing long term solutions

Planning/Organizing - Must be able to utilize direct reports in the most efficient manner; must be able to adapt plans when unforeseen events occur (associate out sick, called into a unscheduled meeting,..); must assist in the development and implementation of longer-term plans for department

Follow-up skills - Must be able to take tasks to completion as well as responding to items not completed by others. This includes items as getting back to associates with questions, inquiries by Corporate, weekly huddles, safety work orders

Decision making - Associate will be involved in decisions that directly impact our ability to meet our customers' expectations, impact employment of associates. These decisions could result in the loss/maintaining/winning of business as well as have significant other financial implications (shipping 'bad' product and having to have it returned)

Technical &/or Computer skills - Must have working knowledge of all equipment, utilized in the testing of materials and keep abreast of new developments/technology. Must be proficient in basic systems and software applications

Interpersonal skills - Must be able to work with a wide range of personalities and backgrounds; must build rapport with all direct reports; must work effectively with other departments within facility as well as contacts at Corporate, other DAP facilities and vendors

Effective Communication skills – this leader must communicate effectively in both oral and written forms. Must be comfortable to present information to groups (reports, peers, customers,...). The associate will have the ability to communicate to all levels of staff throughout DAP Global Inc to ensure all policies, procedures and expectations of the quality function within the facility is being met and executed effectively

Business knowledge - Must have understanding how actions/decisions impact various aspects of our business (customer service, budget). Must continue to, grow knowledge of business in general as well as DAP related business factors

Benefits

Medical, Dental and Vision Insurance

Company Provided Life Insurance

Paid Time Off (PTO)

Company-paid short-term and long-term disability

401(k) plans

Employer-funded pension plan

Tuition Reimbursement

Company

DAP

DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.

Founded in 1865