Summit Legal Defenders · 1 month ago
HR and Support Staff Manager
Akron, OH
Full-time
Onsite
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expSummit Legal Defenders is a non-profit agency dedicated to providing high-quality legal services to the indigent population of Summit County. The HR and Support Staff Manager is responsible for supervising support staff, managing human resources policies, and ensuring compliance with employment laws while supporting the organization's mission.
Law Practice
Responsibilities
Supervise support staff including performance reviews, general staff management, and issue resolution. Facilitate support staff training and assist in identifying training needs and opportunities
Manages human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
Assist with managing staffing issues, defining responsibilities, division of workload, and collaborating with managers to determine most efficient use of resources
Support the mission of the SLD and support the Director and Management in accomplishing the mission and goals of the SLD
Oversee management of benefits, payroll, insurance, and retirement systems, including policy renewal and COBRA
Support recruitment, retention, and separation of staff, including facilitating the hiring, overseeing on-boarding and off-boarding process and assisting the management team to recruit high-quality, mission-aligned candidates
Manage employee handbooks and other internal documents and policies, including recommendations, revisions, and compliance updates
Manage performance evaluations for all staff, including revision, training, focus groups, and communication plans
Support employee wellness and engagement by planning and executing a wellness policy and wellness programming for the staff and by planning corporate and community events
Maintain compliance with state, federal, and local employment and benefits laws and regulations. Assist Director with DEI, EEOC, FMLA, ADA, unemployment, and other employee initiatives, including compliance and making best practice recommendations
Support Director on issues around substance abuse by staff including solutions, support, and disciplinary issues and assist employees with counseling, and other aspects of support, leave, and accommodations
Assists and advises on disciplinary issues
Assist with or manage employee complaints and work to resolve disputes in conjunction with other management staff
Qualification
Required
Commitment to SLD strategic goals and high-quality indigent representation of clients
Working knowledge of federal, state, and local employment regulations and practices
Excellent interpersonal and organizational skills
Commitment to engaging with employees with empathy, discretion, and a focus on solutions
Must be able to effectively interact with the management team, attorneys, social workers, interns, support staff, vendors, and all others who might come in contact with the SLD
Bachelor's degree from accredited university in human resources management or related field required
Minimum of five years of human resources experience strongly preferred
Experience with managing successful teams and increasing supervisory responsibility
Proficient in Microsoft Office including Word, Outlook, and Excel
Ability to use various on-line meeting platforms including Zoom and Teams
Ability to learn and use case management system software
Valid driver's license and reliable transportation
Preferred
Master's degree preferred
SHRM certification preferred
Benefits
Paid vacation
Sick time
Life insurance
Dental
Vision
Medical
Parental leave
Retirement 401(k)
Medical coverage
Paid vacation
Sick time
Personal time
Company
Summit Legal Defenders
Public Defender Office for Summit County, Ohio
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase