Operations Manager - TN - Full Time jobs in United States
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Farmers Home Furniture · 1 month ago

Operations Manager - TN - Full Time

Farmers Home Furniture is a company focused on providing quality home furnishings, and they are seeking an Operations Manager to oversee daily activities across various departments. The role involves supervising staff, ensuring customer satisfaction, managing inventory levels, and promoting a positive work environment.

FurnitureRetail

Responsibilities

Supervising, and overseeing the daily activities for all areas to include sales, warehouse, delivery, general office, etc
Processing employee concerns and problems
Directing work, counseling, disciplining, and completing employee performance appraisals
Promoting superior customer service by ensuring associates are greeting and assisting customers and always taking that extra step
Responding to customer inquiries and complaints in a professional and timely manner
Monitoring associate sales activities and productivity
Acknowledging and communicating performance to associates
Motivates and trains associates to achieve their full potential and sales goals
Performing operational duties that drive sales through product knowledge, store cleanliness, and other related duties
Maintaining inventory levels per guidelines
Actively sharing strategic ideas that support the company vision and growth plans
Ensures new and current employees are trained in effective retail selling, merchandising, and customer relation techniques

Qualification

Operations ManagementCustomer ServiceEmployee TrainingInventory ManagementPerformance Appraisals

Required

Supervising, and overseeing the daily activities for all areas to include sales, warehouse, delivery, general office, etc
Processing employee concerns and problems
Directing work, counseling, disciplining, and completing employee performance appraisals
Promoting superior customer service by ensuring associates are greeting and assisting customers and always taking that extra step
Responding to customer inquiries and complaints in a professional and timely manner
Monitoring associate sales activities and productivity
Acknowledging and communicating performance to associates
Motivates and trains associates to achieve their full potential and sales goals
Performing operational duties that drive sales through product knowledge, store cleanliness, and other related duties
Maintaining inventory levels per guidelines
Actively sharing strategic ideas that support the company vision and growth plans
Ensures new and current employees are trained in effective retail selling, merchandising, and customer relation techniques
Job requires 'F' Endorsement must provide proof of 'F' Endorsement

Benefits

Employee Stock Ownership Plan (ESOP)
401K Plan with Employer Matching Funds
Group Medical, Dental, and Life Insurance
Annual Paid Vacation
Paid Sick Leave
Additional Voluntary Insurance Programs Available
Paid Holidays, including the Employee's Birthday
Employee Purchase Discounts

Company

Farmers Home Furniture

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Farmers Home Furniture is a retailer of furniture.