Medasource ยท 3 weeks ago
Clinical Engineering System Analyst
Medasource is working with a large health system to find a Clinical Engineering System Analyst. This role provides technical expertise in managing clinical equipment network systems, ensuring IT compatibility and security, while serving as a resource for troubleshooting and device installation support.
Responsibilities
Knows, understands, incorporates, and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions
Monitors clinical equipment that utilizes networking technologies and/or Unix or Windows based operating system. Monitors Medigate (Claroty xDome) and Service Now tickets to respond to issues such as malware incidents, security policy expirations, inappropriate network data traffic
Provides technical expertise to Clinical Engineering staff and on-site service as necessary. Works with TIS, CE personnel and vendor to address medical device issues as they arise. Issues addressed include device wired/wireless configuration, IoT data clarification, specific device network enforcement policies
Supports EPIC/TogetherCare implementations system change over; assesses existing equipment and works with Epic/TogetherCare Project Manager to determine the integration strategy; conducts extensive testing to ensure successful change over; onsite training of local CE staff to do front line device inventory, configuration, and troubleshooting. Experience with Capsule/Philips medical device integration technology is beneficial
Serves as network (LAN/WAN) systems administrator for various and numerous Clinical Engineering Equipment systems/servers not managed by Trinity Information Services. (Vast majority of devices are not managed by TIS) Accesses servers for reboots, patching, and configuration of new applications, etc. Serves as conduit for escalations and remediations between the vendor and TIS to understand and implement fixes, policies, and procedures
Serves as sole technical resource for implementation of clinical equipment requiring network interface configurations (i.e. enterprise EMR). Assists with development of project timelines, milestones and responsibilities. Works directly with vendors and all levels of management and support staff for scheduling and ensuring a timely adherence to established timelines
Performs root cause analysis for all related network device outages and performance issues. Utilizes SQL and Python to perform data/trend analysis, and identify root cause of issues
Documents solutions to problems, trouble-shooting techniques and developing end-user guidelines. Recommends configuration changes to medical device and network environment based upon technology landscape, industry trends and experience. Presents network security solutions and key medical device security metrics at monthly update meetings
Manages user security and access, data backup processes, installation and/or upgrades of medical device related servers. Responsible for the end to end installation, testing of servers and upgrades
Works with vendors and staff on hardware and software patch implementations. Coordinates software patch application process and subsequent device testing for clinical functionality to ensure equipment functions as planned; makes determination to roll back changes, if necessary
Qualification
Required
Minimum of an Associates' degree in medical electronics, electronic technology or computing infrastructure network technologies or related field or an equivalent combination of education and experience
Minimum of three (3) years of related experience in infrastructure environments performing network administration utilizing LAN/WAN hardware and software solutions
Experience or demonstrated proficiency with Windows and/or Unix based operating systems
Must possess a comprehensive working knowledge of medical equipment, strong working knowledge of electronics, anatomy, physiology, medical terminology, regulatory guidelines, and biomedical principles
Advanced analysis of test data and interpretation of schematic diagrams is required
Demonstrated experience and working knowledge of standards and principles which govern electronic interchange of clinical data which use HL7, DICOM, TCPIP, and other protocols as they apply to the support and maintenance of biomedical networked systems
Excellent interpersonal skills and the ability to develop and manage service support vendor relationships
Must possess a passion for reducing total operating costs through sound strategic planning, and goal-oriented accountability
Preferred
Bachelor's degree in computer science or information technology strongly preferred
Knowledge and/or experience of medical devices and/or clinical support equipment
DICOM and/or AE Title device experience preferred
Cisco ISE experience beneficial