ID Projetos Educacionais · 1 month ago
Technical Writer I
Palm Harbor, FL
Full-time
Onsite
Entry Level
1+ years expID Projetos Educacionais is focused on creating and maintaining high-quality documentation for Geographic Solutions’ software systems. The Technical Writer I will develop user guides, manuals, and help files while collaborating with internal teams to ensure accuracy and user-friendliness of the documentation.
Management Consulting
Responsibilities
Create and maintain user-facing documentation, including user guides, quick reference guides, and admin manuals
Capture and update visuals, including screenshots, diagrams, tables, and flowcharts
Ensure consistency with branding, style, and formatting standards across all documents
Ability to interpret technical information and document it clearly and concisely
Proofread and edit documents for grammar, spelling, punctuation, and layout consistency
Test documentation against the software to validate accuracy and completeness
Identify and report usability issues discovered through the documentation process and suggest software changes when identifying usability enhancements
Coordinate document reviews with team members and subject matter experts
Conduct peer reviews and provide constructive feedback
Communicate effectively with developers, BAs, and PMs to clarify functionality
Maintain version history and documentation archives
Contribute to the development and refinement of documentation standards, tools, and processes
Support the proposal team by updating and maintaining boilerplate content
Qualification
Required
Proficiency in Microsoft Word (2019/O365), including styles, templates, cross-referencing, index tags, and complex graphics (e.g., drawing canvases, layout options, etc.)
Familiarity with TechSmith SnagIt, Adobe Acrobat, MS Visio, Excel, and SharePoint
Understanding of accessibility guidelines and user-centered design principles for documentation
1–4 years of experience in technical writing or equivalent combination of education and experience
Experience working with online help systems such as MadCap Flare
Associate's or Bachelor's degree in Technical Writing, English, Communications, Education, Computer Science, or a related field
Preferred
Relevant certifications (e.g., CPTC, UX writing, accessibility) are a plus
Company
ID Projetos Educacionais
ID Projetos Educacionais foi uma empresa pioneira no Brasil nas áreas de educação por internet e educação corporativa.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase