Chicken N Pickle · 1 month ago
Director of Sales
Chicken N Pickle is a family entertainment complex that combines a restaurant, sports bar, and various recreational activities. The Director of Sales is responsible for leading the sales team, developing strategies to increase venue sales, and ensuring exceptional guest experiences through effective communication and team development.
EventsRestaurantsSports
Responsibilities
Owns the event and catering sales strategy for their venue
Effectively communicates the strategy and plan to the sales team and Operations Leadership
Tracks results and communicates needs to the Sales and Operations teams
Manages the strategic plan to engage with new and existing clients to grow sales
Constantly performs market research to inform strategy and stay on top of trends
Understands competitors and how to win against them
Actively seeks to connect with the community and local decision makers in their market
Actively seeks new ways to increase venue sales
Creates a sales plan that is backed up with a marketing plan
Ensures the team fully understands the sales and marketing plan
Drives new business using lead generation tools and building relationships
Oversees opportunities in all market segments
Motivates and encourages the team to go after new business opportunities
Stays creative in selling techniques as needed to benefit the venue
Show creativity in bringing new marketing ideas by understanding trends and client needs
Trains the team to leverages promotions to close business
Displays exemplary leadership and motivation skills for their team
Communicates the sales goals to the team and ensure expectations are followed in a timely and correct manner
Responsible for the individual growth and development of each team member
Provide ongoing training and feedback to team members
Work to increase efficiency and conversions rates across the team
Assist with recruiting and onboarding new team members
Ensure event spaces and packages are clearly defined and understood by the Sales Team and Operations
Ensure the team maximizes spaces when booking days and times for events
Hold the team accountable to accurate BEO details and communication to guests and the Operations team
Ensure all details are accounted for and provide an excellent guest experience
Ensure the financials of events are accurately detailed in the BEO, payment is collected and financials are balanced when closing events
Ability to stay organized and work effectively by showing good time management
Ability to work in a high-volume venue
Ability to communicate to the team in a timely, professional and motivated manner
Ability to communicate to guest in a timely, empathetic and motivating manner to drive relationships
Ability to address concerns with the team resulting is mutual understanding and professionalism
Have positive engagements with guests at all times to develop loyalty
Exhibit the ability for yourself and your team to work with VIP guest
Ensure the Sales Team and Operations have positive engagements with all guests
Manage the team to have a guest centered focus
Exhibit the ability to solve guest problems and coach the Sales Team to have positive engagements and problem solve in all guest interactions
Exhibit a team player attitude and expect the same from the Sales Team and Operations
Be a leader at your venue and show a willingness to assist as necessary
Communicate effectively
Encourage active participation from all team members
Remain aligned with the full venue leadership team
Qualification
Required
Proven experience in sales management or a related field
Strong leadership and motivational skills
Ability to develop and implement sales strategies
Excellent communication and interpersonal skills
Experience in market research and analysis
Ability to manage multiple projects and priorities
Strong organizational skills and attention to detail
Ability to work in a high-volume venue
Experience in training and developing team members
Ability to build and maintain relationships with clients and guests
Preferred
Experience in the hospitality or entertainment industry
Familiarity with event planning and catering sales
Knowledge of local market trends and competitors
Experience with lead generation tools and techniques
Creative problem-solving skills
Ability to work collaboratively with other departments
Company
Chicken N Pickle
Chicken N Pickle is an indoor/outdoor entertainment complex that features a casual, chef-driven restaurant with pickleball courts.
Funding
Current Stage
Late StageTotal Funding
$10MKey Investors
Jack Sock
2023-08-03Debt Financing· $10M
2023-05-03Angel
Recent News
2025-10-12
Company data provided by crunchbase