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Hadron Insurance · 3 weeks ago

Vendor Manager

United States

Full-time

Remote

Mid Level

3+ years exp

Hadron Insurance is a modern, technology-enabled hybrid insurance carrier that provides capacity to specialty underwriters and risk capital partners. The Vendor Manager will be responsible for managing the lifecycle of third-party service providers and ensuring that vendors deliver services in alignment with contractual obligations and operational standards.

FinanceInsuranceRisk Management

Responsibilities

Review Due Diligence requirements to be implemented in the TPRM tool

Follow up with TPRM vendor to ensure full implementation of the due diligence’s workflow based on the level of risk

Train Hadron’s users to the TPRM tool

Own and manage the full vendor lifecycle: selection, onboarding, performance monitoring, and offboarding, ensuring consistency across Hadron’s US, UK, and EU entities

Maintain a centralized vendor database, tracking contract terms, renewal dates, and performance metrics using PM tools, TPA tracking systems, and contract management platforms

Develop and lead regular vendor reviews, scorecards, and business reviews to ensure optimal service delivery in alignment with PMO expectations and international governance standards

Support contract negotiations in collaboration with Legal and Procurement for US, UK and Europe territories

Review drafts of contractual agreements to ensure alignment with Hadron’s operational requirements and international regulatory standards

Ensure vendors meet all regulatory, data privacy, cybersecurity, and compliance requirements

Monitor adherence to Service Level Agreements (SLAs) and escalate non-performance issues as needed

Partner with business units to understand service needs and vendor dependencies

Conduct vendor risk assessments and drive mitigation plans where needed

Manage issues, escalations, and resolution processes with vendors

Identify opportunities for cost reduction, service improvement, and innovation through vendor partnerships

Collaborate with Finance to track vendor-related budgets, invoices, and payment approvals

Provide your expertise and engage with external research companies to understand trends in the industry and create a point of view on competitive pricing, delivery locations, and emerging opportunities/risks

Qualification

Vendor managementRegulatory complianceContract negotiationRisk managementVendor risk managementMicrosoft Office SuiteProject managementRelationship managementJIRA suiteDigital transformationSOC 2GDPRHIPAACollaboration skills