NEOGOV · 1 month ago
INTERN - Information Technology
Headquarters - Phoenix 85024, AZ
Internship
Hybrid
Intern
$23/hr - $23/hr
Start in 2026 SpringNEOGOV is offering a paid internship through the Central Arizona Project, focusing on Information Technology. The intern will support IT systems and applications, troubleshoot issues, and assist with various technology-related projects during the 11-week program.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Maintains first level support of all IT systems, including PCs, laptops, operating systems, hardware, software, network equipment (connectivity, wireless setup), printers, copiers, scanners, faxes, cell phones, and peripheral devices
Provides technical, entry level support to clients, both in person and remotely to troubleshoot problems and resolve simple computer hardware problems, application issues and network related problems. Provides client training as needed to allow effective use of hardware and applications. Assists clients with "how to" questions regarding the use of computer applications and hardware
Installs computer applications as directed which require mid-range computer network and/or Windows servers and personal computer interoperability. Obtains application training as needed to accomplish this
Troubleshoots and resolves hardware and software problems under leadership and direct supervision of more senior helpdesk staff
Assists in testing new hardware and software according to established test guidelines prior to implementation into the production environment
Assists in configuration, troubleshooting and client setup for mobile devices to access the CAP VPN from remote environments
Adheres to CAP strategies and standards to maintain the stability of computer and network platforms
Maintains documentation of computer configurations, software licensing and hardware status
Qualification
Required
Junior or higher-level student (or recent grad) working toward a degree in Information Technology, Computer Science, Software Engineering, Cybersecurity or related field
Proficiency in Microsoft Office
Clear oral communication skills and team leadership ability
Ability to multi-task, adapt to various personality types, and function in a rapidly moving multi-disciplinary environment
Must submit transcripts (unofficial or official) with the online application
Must be legally authorized to work a paid internship in the United States
Benefits
Paid sick leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase