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Havtech · 3 weeks ago

Front Desk Administrative Assistant

Richmond, VA, US

Full-time

Onsite

Entry Level

1+ years exp

Havtech is a company focused on creating positive experiences for customers and guests. The Director of First Impressions is responsible for general office support and administrative duties, ensuring a welcoming environment and assisting with various tasks including call management and mail distribution.

ElectronicsHardwareHeating Ventilation and Air Conditioning (HVAC)Information TechnologyManufacturingReal Estate

Responsibilities

Projects a positive, friendly and professional company image

Accurately answers and transfers incoming calls to appropriate employees and departments in a professional and friendly manner

Welcomes and assists all internal and external customers and guests

Responds to in person or electronic inquiries or refers to the appropriate employee or department as necessary

Prepares outgoing mail. Coordinates the pick-up and delivery of express mail services (Fed-Ex, UPS, etc.). Receives, sorts and forwards incoming mail

Ensures that the reception and lobby areas are neat and organized

Assists in the ordering, receiving, stocking and distribution of office supplies

Assists in the development and maintenance of office forms and procedures

Ensures that the Front Desk is covered during business hours and schedules backup coverage when necessary

Maintains the PowerPoint Presentations on the flat screen TV’s throughout the office and updates as needed

Participates in special projects as needed and performs additional duties as assigned

Qualification

Customer serviceMicrosoft OfficeOffice equipmentMitel VOIPInterpersonal skillsOrganizational skillsCommunication skills

Required

Bachelor's degree or 1 year of related equivalent experience

Experience utilizing standard office equipment (printers, copiers, faxes, scanners, etc.)

Must have a working knowledge of Microsoft Office (Outlook, Excel, Word, and PowerPoint), Web-enabled applications and database software and intermediate level experience with Excel

Ability to lift approximately 15-20 lbs

Available to work in office, 8:00am-5:00pm, Monday through Thursday and 8:00am-4:00pm, Fridays. (Punctuality and timeliness is a must!)