NEOGOV · 1 month ago
Development Application & Permit Supervisor
Greenville, NC
Full-time
Onsite
Mid Level
$58K/yr - $58K/yr
3+ years expNEOGOV is a department of the City of Greenville, seeking a Development Application & Permit Supervisor to oversee and manage the work of Permit Officers. This role involves supervising application intake and approval processes, providing customer service, and liaising with various stakeholders to ensure smooth development review processes.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervise and direct Permit Officers in the operations associated with application intake, monitoring, approval and inspections of development projects
Serves as liaison with other City departments (e.g. Engineering, Fire, Public Works) and outside agencies (i.e. Greenville Utilities, NC Department of Transportation, etc.) to ensure all development processes/information between departments function properly and troubleshoot any problems to reestablish normal functions
Communicate with the general public, contractors, design professionals, homeowners, elected officials, and other staff regarding development plan reviews, application processes, and permitting and inspections procedures
Utilizes Review Coordinator functionality in Energov, for development review cases by performing initial application completeness review, transmits and tracks cases through the technical review members in the associated review team (i.e.- Technical Review Committee (TRC), construction plan review team, etc.)
Enters application tracking information, service requests, citizen issues, and pertinent facts into electronic workflow software (Energov/Tyler)
Able to function as a point of contact between review staff and developers
Maintains electronic and hard files in accordance with archive laws for all planning and development Energov applications
Evaluates and recommends changes in policies, processes and technology in efforts to better streamline processes
Composes and maintains correspondence, including information flyers and brochures
Review for completeness and issue Commercial and Residential Building Permits including all Sub-Permits or Stand-Alone Permits associated with Commercial and Residential Projects, and Properties
Processing and issuing Temporary Certificates of Occupancy, Certificates of Occupancy, Certificates of Completion, and Certificate of Compliance, after verification all required fees have been paid of assigned permits
Assist Contractors, Citizens, and Public with the online portal as it relates to all permits
Answer incoming calls as they relate to assigned permits
Assist Field Inspection Staff as it relates to permit assignments with scheduling, permit information, and any additional needs they have related to scheduling or adjusting workflow
Process payroll, travel, reconcile P-Card for division, and keep inventory as needed or requested items as approved by Chief Building Inspector
Gather information and provide reports as defined by Chief Building Inspector. These include but are not limited to Monthly Report, Census Report, and Building Permit Report
Assist other staff when needed
Assist with maintaining EnerGov permitting systems as it relates to the Planning and Development Services Department
Performs other related duties as assigned
Qualification
Required
Bachelor's degree from an accredited college or university with a major in urban planning, construction management, or a related field; and at least 3 years of related experience working with diverse groups and the general public, with an emphasis on conflict resolution and problem-solving functions
Associate's degree from an accredited college or university with a major in urban planning, construction management, or a related field; and at least 6 years of related experience working with diverse groups and the general public, with an emphasis on conflict resolution and problem-solving functions
Valid North Carolina driver's license and acceptable driving record
North Carolina Notary Public or the ability to obtain within 90 days of hire
Attain ICC (International Code Council) or NC Permitting Technician certification within 2 years of hire or at the discretion of the Chief Building Official
Knowledge of architectural and civil plan designs
Knowledge of principles and practices of customer service and conflict resolution
Knowledge of processes and procedures associated with construction permits
Knowledge of policies and procedures of fees assessment
Knowledge of urban planning and construction management
Skill in communicating clearly and concisely, both orally and in writing, to individuals and/or groups
Skill in operating assigned equipment, including computer equipment and various software packages
Ability to establish and maintain effective working relationships with City officials, other employees, business community, developers, and the general public
Ability to interact with people cooperatively and display exceptional interpersonal skills in sensitive and/or confrontational situations
Ability to use initiative and sound independent judgment within established guidelines
Ability to communicate technical and complex issues in a tactful and effective manner
Benefits
Vacation
Holiday
Sick leave
Medical
Dental
Vision
Life and short-term disability insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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