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Commercial Bank and Trust Company · 3 weeks ago

Loan Operations Utility Clerk

Paris, TN, US

Full-time

Hybrid

New Grad, Entry Level

Commercial Bank and Trust Company is a banking institution seeking a Loan Operations Utility Clerk. The role involves monitoring emails, filing documents, and providing support to front-line employees to enhance efficiency and customer service.

BankingFinancial ServicesPersonal Branding

Responsibilities

Monitors incoming emails to Loan Operations from branches and directs the information to the appropriate person

Electronically files imported documents, including those for the Mortgage Loan Department, and tracks documents daily

Prepares documents necessary to release collateral

Collects and records items to State and County and delivers local

Performs Q&A on Synergy maintenance and assist others with Q&A as needed

Cross trained to back up Maintenance Clerk, Insurance Clerk, Verification Clerk, Balance Clerk, and Financial Clerk

Cross trained to prepare Board reports as assigned by Supervisor

Provides the highest level of support to their customers (front-line employees) therefore enabling the front-line employees to sell more bank products and services

Has a helpful attitude with co-workers and customers

Strives to improve efficiency in his/her work area through cost savings

Has prompt and regular attendance

Performs other duties assigned by supervisor

Completes all training assigned by HR, IT, Compliance, BSA, and supervisor on a timely basis

Follows IT Policies and Procedures, including the diligent reporting of phishing emails