Eurofins PSS Insourcing Solutions · 3 weeks ago
User Acceptance Testing - Technical Writer
West Point, PA
Full-time
Onsite
Entry, Mid Level
2+ years expEurofins Scientific is an international life sciences company providing analytical testing services across multiple industries. They are seeking a meticulous User Acceptance Testing (UAT) Specialist / Technical Writer to ensure that their software applications meet laboratory needs while producing clear documentation such as SOPs and user manuals.
Biotechnology
No H1B
Responsibilities
Collaborate with IT and laboratory scientists, project managers, and stakeholders to understand requirements and define acceptance criteria specific to lab workflows
Develop comprehensive UAT test plans and necessary test cases based on laboratory processes, regulatory requirements, and user stories
Write specific test scripts that evidence the successful performance of the acceptance criteria
Communicating all found bugs and defects in a timely fashion during this initial “smoke testing” process
Execute UAT test cases documenting results and identifying defects or issues related to software functionality. Defects and issues should be at a minimum with adequate hands on drafting time
Self Execute test scripts or Facilitate UAT sessions with lab personnel (as needed) to gather feedback and validate software performance in real-world scenarios
Log and track defects using a defect management tool, ensuring timely resolution and effective communication with development teams
Work closely with software developers to communicate issues and verify fixes, ensuring compliance with laboratory standards
Incorporate fixes into test scripts as needed
Prepare UAT reports summarizing test results, defect status and metrics surrounding the testing process
Maintain clear and organized documentation of test cases, test results, and user feedback, ensuring traceability to laboratory requirements
Create and maintain SOPs, user manuals, technical specifications, and other documentation to support software applications used in laboratory settings
Collaborate with subject matter experts to gather information and ensure accuracy in technical documentation
Review and edit documentation for clarity, consistency, and adherence to company standards
Ensure that all documentation is user-friendly and accessible to laboratory personnel with varying levels of technical expertise
Be capable of training users on new system functionality and providing demonstrations to senior management as needed
Develop training materials and guides to assist laboratory staff in using new systems and features effectively
Conduct training sessions as needed to ensure users understand the software and its functionalities
Qualification
Required
Completed Bachelors degree in a scientific concentration
Authorization to work in the United States indefinitely without restrictions or sponsorship
2+ years of experience in scientific or related field software testing, with a strong focus on user acceptance testing
Experience in technical writing, particularly in creating user manuals and technical documentation for software applications
Familiarity with software development life cycle (SDLC) and testing methodologies, especially in lab-based applications
Strong written and verbal communication skills
Proficiency in using testing tools (e.g., Xray, JIRA, ALM (HP)) and an understanding of laboratory information management systems (LIMS)
Experience with documentation software and Microsoft application tools is a plus
Strong analytical and problem-solving skills, with attention to detail
Excellent communication and interpersonal skills, particularly in an IT and lab environment
Ability to work independently and collaboratively within a team
Preferred
Experience in Agile/Scrum methodologies
Exposure to regulatory standards relevant to laboratory software
Certification in software testing (e.g., ISTQB) and/or technical writing is an advantage
Benefits
Comprehensive medical coverage
Dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Company
Eurofins PSS Insourcing Solutions
Welcome to Eurofins Professional Scientific Services® (PSS), where we redefine industry norms in insourcing solutions, creating unparalleled value for both our dedicated employees and esteemed clients.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase