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ROCS Grad Staffing · 4 weeks ago

Membership Engagement Coordinator

Arlington, VA

Full-time

Onsite

Entry Level

$50K/yr - $55K/yr

1+ years exp

ROCS Grad Staffing is seeking a Membership Engagement Coordinator who will provide administrative support and exceptional customer service to their members. This role involves interacting with members and C-Suite executives, managing data in the CRM, and assisting with marketing initiatives.

ConsultingCRMEducationEmploymentHuman ResourcesInformation TechnologyMarketingRecruiting

Growth Opportunities

Responsibilities

Develops a thorough knowledge and understanding of our membership

Data management in the association CRM including data entry, reporting, and other duties

Provides general administrative support for the department, such as managing list serves, committee lists, coordination of billing and invoices, preparing and sending letters, etc

Researches and responds to member requests

General member support / customer service including answering questions, requests, and concerns

Assists with marketing initiatives by setting up blast emails, writing marketing text and sending blast emails

Monitors press to provide relevant stories to staff internally

Qualification

Customer serviceData managementMicrosoft OfficeCommunication skillsAttention to detailAnalytical skillsOrganizational skillsInitiative

Required

Bachelor's degree from a 4-year college or university

One to two years+ of practical experience in customer service and administration

Previous experience interacting with C-suite executives and directors

Very strong attention to detail and attentiveness

Ability to follow instructions and work independently to carry out assigned duties

Ability to organize and handle a variety of tasks

In-depth knowledge of Microsoft Office applications including Microsoft Word, PowerPoint, Excel, and Access

Excellent verbal and written communication skills

Shows initiative and excellent attention to detail

Strong ability to analyze and report on survey data

Ability for light travel to conferences and meetings

Company

ROCS Grad Staffing

Glassdoor4.3

We help businesses throughout the Northern VA and Washington DC Metropolitan areas find the top recent college grad talent for entry and junior level positions.

Founded in 2003

Herndon, Virginia, USA

51-200 employees

http://www.rocsstaffing.com/

Funding

Current Stage

Growth Stage

Leadership Team

Brandon Labman

Co-Founder

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