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Goodwill Southeast Georgia · 3 weeks ago

ASSISTANT PROGRAM MANAGER-CUSTODIAL SERVICES

Hinesville, GA, US

Full-time

Hybrid

Mid Level

$50K/yr - $52K/yr

3+ years exp

Goodwill Southeast Georgia is committed to providing employment opportunities and support for individuals with disabilities. The Assistant Program Manager will lead custodial personnel, ensuring contract compliance and operational excellence while fostering a safe and inclusive work environment.

Individual & Family Services

Responsibilities

Provide on-site leadership and supervision for custodial contract operations, ensuring high standards of professionalism, integrity, and service

Lead and manage training programs for new team members, fostering continuous learning and professional development

Ensure performance standards outlined in contract specifications are met or exceeded, communicating significant developments to the Operations Manager

Assign work equitably to employees and clients with disabilities, honoring individual strengths and limitations in accordance with Rehabilitation Services guidelines

Develop and implement efficient operational methods to meet workload demands while promoting teamwork and accountability

Oversee equipment maintenance to ensure operational readiness and safety

Maintain cleanliness, orderliness, and safety across all work areas, modeling Goodwill’s commitment to a safe work environment

Champion safety practices, including accident and fire prevention, and ensure team members understand and follow safety procedures

Manage inventory and supplies to meet contract requirements, maintaining accurate records and ensuring timely procurement

Monitor contract compliance and address issues that may impact quality or productivity, providing documentation and corrective solutions

Maintain and support quality control systems in collaboration with the Program Manager to drive continuous improvement

Respond promptly and professionally to accidents or incidents, ensuring proper documentation and follow-up

Assist with administrative duties including record keeping, staff timekeeping, and daily time clock approvals

Ensure all team members display required identification and adhere to accountability standards

Qualification

Custodial experienceTraining individuals with disabilitiesLeadership experienceOSHA guidelines knowledgeMicrosoft Office SuiteAnalytical skillsCompassionate leadershipOrganizational skillsProblem-solving skillsCommunication skills

Required

High school diploma or GED required; Bachelor's degree preferred

Minimum of three (3) years of custodial and/or floor care experience

Prior leadership or supervisory experience required; two (2) to four (4) years preferred

Experience training and supervising individuals with disabilities are strongly preferred

Knowledge of OSHA guidelines, Material Safety Data Sheets (MSDS), and janitorial/custodial best practices

Strong analytical, organizational, and problem-solving skills

Excellent verbal and written communication skills with the ability to engage diverse audiences

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Ability to work effectively in a fast-paced, high-pressure environment with multiple priorities

Compassionate, inclusive leadership style with the ability to provide reasonable accommodations

Valid driver's license, reliable transportation, proof of insurance, and acceptable driving record

Ability to pass required background screenings, including drug screening, criminal history check, motor vehicle report, and federal security clearance if required

Flexibility to work nights and weekends as needed

Ability to stand for extended periods and work full eight-hour shifts

Ability to lift and carry up to 50 pounds regularly