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University of Tennessee, Knoxville · 4 weeks ago

Assistant Director of Application Management Processing - Office of Undergraduate Admissions - UTK

Knoxville, TN

Full-time

Hybrid

Entry, Mid Level

1+ years exp

The University of Tennessee, Knoxville (UTK) is seeking an Assistant Director of Application Management Processing to enhance the accessibility of higher education and improve student recruitment and graduation. The role involves providing leadership in the undergraduate admissions application process and identifying efficiencies to improve service to students.

Higher Education

H1B Sponsor Likely

Responsibilities

This position is responsible for providing leadership and supervision related to components of the undergraduate admissions application process

The Assistant Director will work to identify new efficiencies that directly impact service to students

The position will ensure up to date documentation of policies and procedures related to the application management process

Additionally, CRM data reporting, effective protocols will be assessed in collaboration with the Associate Director of Application Management and Integrated Systems

This position assists with managing application review/decisions and holistic review of entering first-year, transfer, re-admit, dual enrollment, visiting and non-degree applicants

Qualification

Enrollment ManagementHTMLSQLXMLData ReportingMS AccessExcelBannerAnalytical SkillsCommunication SkillsOrganizational SkillsInterpersonal SkillsProblem-Solving Skills

Required

Associates degree- 3+ years of experience working in Enrollment Management at a large university, or

Bachelor's degree- 1+ year of experience working in Enrollment Management at a large university

Ability to successfully manage multiple competing priorities at one time

Demonstrated ability to lead in a team environment, excellent oral, written and interpersonal problem-solving skills

Knowledge of HTML, SQL, XML, or other similar formats

Advanced skills in a variety of computer applications and reporting tools

Ability to effectively communicate technical concepts to end users, business stakeholders and management both verbally and in writing

Ability to prioritize and organize tasks to meet deadlines and follow through on assignments with minimal direction, often under pressure

Excellent analytical, communication, organizational and interpersonal skills

Ability to exercise sound judgment, discretion, and tact with all levels of constituents

Skills of working independently in a changing environment with accuracy and attention to detail

Demonstrated ability creating reports (MS Access and Excel)

Ability to work with large data sets, verifying and checking data thoroughly for accuracy and completeness, and importing and exporting files between software programs

Knowledge of Banner

Knowledge of recruitment/enrollment process

Preferred

Master's degree- Proven success in evaluation and improvement in Undergraduate Admissions Operational efficiencies and automation of routines

Self-motivation, team attitude and commitment to high standard of excellence

Benefits

Generous paid leave , accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days

Flexible work arrangements, offering a hybrid schedule to most team members

Education benefits for employees and their dependents at UT System campuses

Retirement and deferred compensation plans, including 401(k), 403(b), etc.

Comprehensive medical, dental, and vision insurance plans

Employee discounts to attractions, services, and goods

Company

University of Tennessee, Knoxville

Glassdoor4.3

As the state’s land grant, research-intensive institution, the University of Tennessee, Knoxville, is a university that leads.

Founded in 1794

Knoxville, TN, US

10001+ employees

https://www.utk.edu

H1B Sponsorship

University of Tennessee, Knoxville has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (143)

2024 (100)

2023 (100)

2022 (83)

2021 (77)

2020 (108)