Apply on Employer Site

Coastal Orthopedics · 3 weeks ago

Healthcare Administrative Assistant/Surgery Scheduler

Bradenton, FL, US

Full-time

Onsite

New Grad, Entry Level

Coastal Orthopedics is dedicated to providing top-tier care while fostering a collaborative and growth-oriented environment. As a Healthcare Administrative Assistant/Surgery Scheduler, you'll work directly with patients to ensure a seamless and compassionate experience, coordinating all aspects of surgery scheduling and facilitating care with outside providers.

Hospital & Health Care

Responsibilities

Timely and accurately completes assigned tasks which include: triaging of incoming calls, working task logs, scheduling appointments (surgical procedures, pre-operative testing, physical therapy and imaging), handling medication refill request and performing other administrative duties as assigned

Coordinates all aspects of surgery scheduling to include pre-operative testing, cardiac/medical clearances, patient education, equipment needs and post-operative care. Works closely with the insurance department to ensure proper authorization is obtained. Arranges transportation and interpretation services for patients, when appropriate

Facilitates the coordination of care with outside referring physicians, ASC’s, hospitals, pharmacies, laboratories, physical therapy centers, skilled nursing facilities, home health agencies, imaging centers and supply vendors

Properly routes all diagnostic test results, medication requests and other pertinent patient information to the physician in a timely, accurate manner utilizing the PAQ. Urgent results requiring immediate attention need handled accordingly

Calls in medication requests and refills to the pharmacies as needed paying close attention to name, dosage and SIG. Obtains authorization for the prescription, as needed. Communicates with the front office staff on medication requests and patient pick-ups