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BCU · 19 hours ago

Mgr, Community Relations & Business Development

Vernon Hills, IL

Full-time

Hybrid

Senior Level, Lead/Staff

$112K/yr - $168K/yr

8+ years exp

BCU is a growing organization dedicated to empowering people to discover financial freedom. The role involves leading efforts in developing and maintaining community relationships and strategic partnerships to grow BCU’s visibility and member engagement.

BankingFinancial Services

Growth Opportunities

Responsibilities

Responsible for leading a team to grow engaged new members within key community markets through strategic partnerships and relationships

Lead efforts alongside the Community Retail Branch Director to effectively execute a strategic plan for growth, both within the branch network and with other business partners in the Community

Facilitate regular check-in meetings with community partner contacts

Drive credit union adoption and engagement with community partners and opportunities

Identify community contacts important to BCU goal attainment and proactively establish and maintain strong relationships that ultimately generate value for BCU members via access to their employees or network

Plan and facilitate promotional and educational on-site events, targeted campaigns and other programs which meet and exceed member growth and engagement for assigned community goals

Contribute to marketing strategy development across all BCU member segments, and especially to non-members

Prepare and present periodic reviews of credit union value and relevance to community contacts, leaders such as Board Members, and BCU management

Act as first stop for any community partner questions, requests, or needs on the community partner side

Assist in uncovering growth opportunities for BCU that drive engaged new member growth through efforts with community partners and community employers

Work with the service delivery functions to meet and exceed loyalty (NPS) goals

Partner with Talent Acquisition to attract and hire top talent. Consult and collaborate with HR regarding all performance management scenarios

Work with internal technology partners to maintain current protocol and reliability of device management

Responsible for maintaining consistent and relevant communication to assigned branches through internal company communication channels

Collaboratively work with the regional team to provide consistent communications to the Branch Leadership team on results, pertinent business updates and value-add content, including Quarterly Business Reviews

Develop and manage a marketing and business development budget for community growth efforts

Review and assess organizational systems and processes to ensure the profitable growth of the branch network

Keep abreast of changes/trends in the industry to remain relevant and competitive. Evaluate existing and potential Business Partners based on business need and strategic fit and make recommendations to the Community Retail Branch Director

Assist in special projects

Other duties as assigned

Qualification

Business DevelopmentLeadershipStrategic ThinkingAnalytical AbilitiesBudget ManagementPresentation SkillsTechnology ProficiencyInterpersonal SkillsProblem SolvingProject Management

Required

Eight years of overall business experience with five or more years in a leadership role, preferably business development and/or Financial Institution experience

Proficiency in presentation skills, analyzing data to provide recommended business changes, and strategic thinking

Results-oriented and ability to manage multiple projects simultaneously

Strong problem solving and analytical abilities

Excellent professional interpersonal and leadership skills

Demonstrated success in creating, executing, and measuring operational programs and results

Demonstrated aptitude for online, mobile and desktop technologies

Demonstrated ability to manage financial budget

Ability to think proactively and initiate and execute projects

Must be energetic and self-motivated with outstanding initiative

Must be a person of high integrity who is always dependable and professional

Local travel required and will need to work some weekends