Western Alliance Bank · 2 days ago
Loan Processing Team Lead
United States
Full-time
Remote
Senior Level
$66K/yr - $82K/yr
5+ years expWestern Alliance Bank is a subsidiary of Western Alliance Bancorporation, focusing on mortgage services. The Loan Processing Team Lead will manage a team of Loan Processors and Assistants, ensuring they meet performance objectives and provide training and support for their development.
BankingFinanceFinancial Services
Responsibilities
Manage the overall production of Loan Processor and Loan Processor Assistant performance including daily responsibilities and tasks, motivation, scheduling and training of each Loan Processor and Loan Processor Assistant on the team
Administration of policies, procedures and the compliance-related functions of the Loan Processor Assistant role
Work closely with Processing and Operations leadership to achieve team and department monthly goals
Collaborate with Retail Lending departments including the teams of Sales, Underwriting, Closing, Disclosures, Post-Closing, and Compliance
Assign tasks to Loan Processing Assistants to ensure KPIs are met for each designated processing team
May lead and develop a team: responsible for hiring, coaching, performance management, training and development
Qualification
Required
5+ years of related experience in Mortgage Processing, Mortgage Operations Team Leader, Mortgage Processing Manager, or similar field
High school diploma required
Intermediate to advanced knowledge of residential mortgage industry in Correspondent or Retail Lending; including sales, operations, capital markets and/or other residential mortgage products and services
Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate to advanced experience in using mortgage-related LOS systems, e.g. Encompass and other CRM-related systems
Intermediate experience in formulating, developing, and implementing best-practice processing procedures. Meeting on-going KPIs as the line of business demands
Intermediate speaking and writing communication skills
Preferred
Previous leadership experience preferred
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Tim Boothe
Chief Operating Officer
Barbara Kennedy
Chief Human Resources Officer
Recent News
Morningstar.com
2026-01-09
Company data provided by crunchbase