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TechStyleOS · 22 hours ago

Senior Technical Program Manager

United States

Full-time

Remote

Senior Level

$140K/yr - $160K/yr

5+ years exp

TechStyleOS is a globally integrated operations and services provider behind some of the fastest growing online fashion brands. They are seeking a Senior Technical Program Manager to lead their Web Analytics infrastructure and visualization efforts, driving strategy and execution to enhance brand performance through data-driven insights.

Apparel & Fashion

Responsibilities

Drive the end-to-end strategy and execution of our real time, event driven analytics platform that powers three global brands (web, mobile, retail)

In partnership with Product leads and business stakeholders, identify gaps within the current tracking plan and help drive tagging integration and data adoption

Drive adoption of segment feature sets and enforce data quality with clean tracking plans

Own program planning, quarterly roadmap, and executive status reporting

Become well-versed in the business model to define and track success metrics, and articulate how platform KPIs affect business performance and help drive decision making

Proactively identify and mitigate technical, schedule, and organizational risks

Partner with Product Managers to translate business outcomes to ensure engineering squads have clear, technically sound requirements and acceptance criteria

Develop yourself into the SME of our e-commerce platform and become a resource for technical support and mentoring for other business units

End to end steward of the Customer Data Platform (Segment.io) stack. Spin up and permission Sources and wire them to‚ Destinations like S3, Heap, and Snowflake

Provision and de provision user accounts across all analytics and BI systems, assigning least privilege access that complies with corporate security and compliance policies

Own all documentation capturing business, functional, and non-functional requirements as it relates to your squad

Continuously stay up to date with emerging trends and technologies

Own the full experiment lifecycle-frame hypotheses, run power analyses, design A/B or multivariate tests, and define guardrail metrics-across web, mobile, email, and personalization channels

Operate fluently in at least two experimentation platforms (e.g., Optimizely, LaunchDarkly, Adobe‚ Target, VWO) and ensure consistent variant tagging through Segment or comparable analytics pipelines

Automate results: build ETL jobs that pull raw experiment logs from each platform into Snowflake/BigQuery, apply statistical tests in SQL/Python/R (frequentist & Bayesian, sequential where useful), and publish standardized Tableau/Looker dashboards plus scheduled Slack/email digests

Establish enterprise level experimentation governance-manage global holdouts, resolve overlapping tests, and apply multiple testing corrections-while mentoring product squads on reading lifts, confidence intervals, and next step decisions

Qualification

Web AnalyticsSQLData Privacy FrameworksCloud Data WarehousesProject ManagementPythonRTableauLookerJIRA

Required

Bachelor's Degree in Computer Science, Statistics, Business or related field, or equivalent experience

5+ years of prior program, product, or project management/lead experience in platform development environments

4+ years in web analytics architecture

Experience working cross-functionally with multi-disciplinary teams and external partners/clients

Project and process management skills plus a strong ability to juggle multiple priorities simultaneously

Hands on experience designing for and deploying in modern analytics stacks (e.g., Segment, RudderStack, Snowplow) and BI platforms (Looker, Tableau, or similar)

Experience with SQL

Experience with external vendor relationships and integrations to support business needs

Demonstrated experience with cloud data warehouses (Snowflake, BigQuery, Redshift) and event streaming platforms (Kafka/Kinesis/PubSub)

Familiarity with data privacy frameworks (GDPR, CCPA) and best practices for consent management