D.A. Davidson Companies · 2 days ago
IT Business Systems Specialist
Salt Lake City, UT
Full-time
Onsite
Mid Level
$29/hr - $31/hrD.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. The position will manage and maintain an Application Maintenance and Support Model for enterprise platforms including HRIS and ERP systems, focusing on daily operations and support models across multiple business units.
Financial Services
Responsibilities
Monitor and communicate upcoming changes to enterprise platforms, ensuring stakeholders are informed and prepared
Collaborate with IT Risk teams to implement and maintain role-based access controls (RBAC), including automation of entitlement management
Develop and maintain technical documentation, highlighting integration points and infrastructure dependencies
Identify and participate in relevant communities, workshops, and training to stay ahead of platform trends and updates
Coordinate with IT and vendors to manage major incidents and ensure timely resolution across supported platforms
Lead efforts to maintain daily operational continuity and system stability, supporting the IT Service Desk with issue resolution guidance
Define and enforce service level agreements (SLAs) in partnership with end users to set expectations for problem resolution
Partner with business units to implement platform changes and enhancements that support daily operations and strategic goals
Create and manage application roadmaps for Workday, Dynamics GP, and ATS systems, aligning with organizational priorities
Maintain training materials and procedural documentation to support platform usage and administration
Evaluate and recommend updates to policies and procedures, especially in anticipation of business growth or expansion
Support regulatory audits and legal requests by providing relevant system data and documentation
Represent IT in firm-wide initiatives and projects related to core platforms
Facilitate regular meetings with business leaders to escalate issues and drive platform improvements
Participate in vendor-led training and conferences to gather insights and identify potential impacts to enterprise platforms
Apply project management and Agile-Scrum methodologies to guide platform-related initiatives
Establish and uphold change management and quality assurance standards across supported systems
Develop and maintain quality assurance materials and actively participate in testing activities
Perform other related duties as assigned
Qualification
Required
Bachelor's degree in information systems, Computer Science, or a related field; or an equivalent combination of education and experience
ITIL v4 Foundations certification within one (1) year of hire date. Training and materials will be provided
Several years of experience supporting enterprise business applications in a mid-sized or large organization is required, preferably with direct experience administering HRIS/HR platforms (Workday) as well as ERP/financial systems (e.g., Microsoft Dynamics GP) and other corporate applications
Strong understanding of enterprise application support and integration concepts, including experience with data workflows or integrations between systems
Ability to interpret and create technical documentation and business process workflows
Familiarity with Workday (or similar HRIS) configuration and security setup, and with Dynamics GP (or similar ERP) administration is highly desired
Solid knowledge of application security best practices – able to manage user roles, permissions, and segregation of duties within enterprise systems
Awareness of data privacy and compliance requirements when handling HR and finance data
Experience conducting or supporting audit processes for system access or data accuracy is beneficial
Demonstrated ability to troubleshoot complex issues across multiple systems and find root causes in an efficient manner
Proactive in identifying system risks or inefficiencies and adept at researching and implementing solutions or workarounds
Excellent communication skills, both written and verbal
Capable of translating technical information into business-friendly language
Proven ability to work collaboratively with cross-functional teams
High degree of self-motivation and ability to work independently with minimal supervision
Strong organizational skills and attention to detail, especially when managing system changes or simultaneous projects
Able to adapt quickly to changing priorities or regulatory requirements in the corporate environment
Benefits
Medical, Dental and Vision
Company 401(k)and ESOP contribution
Generous sick, vacation, and maternity/parental leave
Paid holidays
Professional Development Opportunities
Tuition Reimbursement ($15,000 lifetime cap)
Discounted personal insurance including home, auto and recreational vehicles
Charitable gift-matching program
Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work
Company
D.A. Davidson Companies
At D.A.
Founded in 1935
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Larry Martinez
Chief Executive Officer
Amy Anastasoff
Chief Operating Officer, Fixed Income Capital Markets
Recent News
The Express Tribune
2025-10-06
2025-10-03
2025-09-25
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