Lotte Engineering & Construction · 1 month ago
Business Process Analyst - SaaS
United States
Full-time
Remote
Mid Level
$92K/yr - $139K/yr
3+ years expSKYGEN USA is a company focused on providing solutions in the healthcare sector. The Business Process Analyst will collaborate with external partners to analyze and translate business requirements for client programs, ensuring effective implementation and training on the Enterprise System.
BiotechnologyHealth CareMedical Device
Responsibilities
Identify, analyze and translate business requirements through written documentation and interview processes to implement and configure new efficiencies and automation in the Enterprise system
Collaborate with stakeholders to ensure solution meets business needs and requirements
Identify risks and issues related missing functionality or feature sets, and seek core system support on complex matters
Introduce best practices when training users and configuring the Enterprise System
Conduct training sessions with end users, including new release upgrades
Support training team with documenting and delivering quality training material for business users
Lead analysis of business requirements and develop and socialize optimization strategies
Recommend solutions to streamline and scale existing workflows
Lead meetings with the stakeholders and communicate appropriate status, risks, and issues
Host client meetings and presentations to share findings with solutions
Lead efforts to prioritize initiatives based on business needs and requirements
Contribute to the development of project plans
Support client(s) with user acceptance testing and reviewing documented results
Assist with documentation, mapping and validation efforts to migrate legacy data
Assist with workflow planning, documentation, mapping, and user testing of integration points
Qualification
Required
Bachelor's degree in Computer Science or related field
3-5 years of related experience in a technical analysis role within a healthcare operations environment: IT analyst, system implementation analyst, system integration analyst, etc
Experience with SQL
Ability to plan for contingencies and anticipate problems
Ability to effectively listen and respond to customers' needs
Ability to effectively convey and receive ideas, information, and directions
Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles
Ability to display strong written and verbal communication skills
Ability to remain organized despite multiple interruptions
Ability to ask critical questions to assess needs and requirements
Ability to explain complex concepts easily
Ability to successfully meet timelines for project plans and manage time effectively
Ability to translate business goals and requirements into documented requirements
Ability to travel to client sites
Build strong relationships with business partners
Successfully manage competing priorities and navigate within ambiguity
Preferred
Certified Business Analysis Professional
Certified Quality Technician
Certified Quality Engineer
Certified Quality Auditor
Experience in healthcare claims administration, and/or SaaS experience
Knowledge of industry standards
Knowledge of Enterprise System
Demonstrates competencies in a variety of quality philosophies, systems, and tools
Company
Lotte Engineering & Construction
Construction & Engineering
1001-5000 employees
H1B Sponsorship
Lotte Engineering & Construction has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (10)
2022 (14)
2021 (7)
2020 (6)
Funding
Current Stage
Late StageCompany data provided by crunchbase