Dutch Point Credit Union · 1 month ago
Loss Mitigation and Recovery Specialist
Wethersfield, CT
Full-time
Onsite
New Grad, Entry LevelDutch Point Credit Union is committed to helping members navigate financial challenges with empathy and precision. As a Loss Mitigation & Recovery Specialist, you will support members facing hardship, ensuring compliance and accuracy in loss mitigation processes while collaborating with various departments to maintain service excellence.
BankingConsultingFinancial Services
Responsibilities
Review borrower financials to evaluate hardship situations and eligibility for loss mitigation programs
Assist with mortgage modifications, repayment plans, short sales, and forbearance agreements
Communicate with members by phone, email, and letter to collect documentation, explain options, and guide them through the process
Maintain accurate, organized records of all interactions and case updates
Monitor delinquent accounts and escalate risks when needed
Stay informed on loss mitigation strategies and compliance standards through ongoing learning and training
Qualification
Required
Experience in banking, lending, or financial services is helpful, but a strong drive to learn and help others is even more important
Excellent communication and interpersonal skills with an empathetic, member-first approach
Strong analytical and organizational skills with attention to accuracy and detail
Ability to collaborate in a team environment and manage multiple priorities in a fast-paced setting
Proficiency in Microsoft Office (Excel, Word, Outlook)
Benefits
Opportunities for professional development and continued learning.
Free parking
A collaborative team environment at our Wethersfield Corporate Office.
Company
Dutch Point Credit Union
Dutch Point Credit Union engages in banking and financial services.
Founded in 1960
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Kleinschmitt, CPA
Chief Financial Officer
Company data provided by crunchbase