UL Solutions · 1 month ago
Senior Sales Support Specialist
1075 W Lambert Rd. Unit B, Brea, CA, 92821, US
Full-time
Onsite
Senior LevelUL Solutions is a company focused on enhancing customer experiences, and they are seeking a Senior Sales Support Specialist to support and enhance the customer onboarding experience. The role involves providing administrative support throughout the sales cycle and coordinating with various teams to ensure efficient processes.
AdviceAnalyticsEducationPublic Safety
Responsibilities
Supports and enhances the customer onboarding experience
Provides administrative support to both internal and external customers as they move through the final stages of the sales cycle
Coordinates with the Sales Executives and Sales Support Supervisor to ensure an efficient vendor approval process
Reviews and delivers on customer contractual requirements
Meets SLAs established by Sales Support Supervisor to ensure an efficient contracting process
Identifies subject matter experts and internal business partners to support the onboarding process
Manages the delegation and timely responses required by internal resources to complete vendor forms
Ensures accuracy and finalizes vendor supplier forms
Undergoes third party training offered by customers geared towards understanding and utilizing administrative portals
Establishes UL accounts within 3rd party portals to ensure an efficient invoicing and payment process
Obtains insurance requirements and coordinates with UL’s Risk Management team
Identifies and escalates issues with the onboarding process
Reads and follows the Underwriters Laboratories Code of Conduct, and follows all physical and digital security practices
Performs other duties as directed
Qualification
Required
Bachelor's Degree
Supports and enhances the customer onboarding experience
Provides administrative support to both internal and external customers as they move through the final stages of the sales cycle
Coordinates with the Sales Executives and Sales Support Supervisor to ensure an efficient vendor approval process
Reviews and delivers on customer contractual requirements
Meets SLAs established by Sales Support Supervisor to ensure an efficient contracting process
Identifies subject matter experts and internal business partners to support the onboarding process
Manages the delegation and timely responses required by internal resources to complete vendor forms
Ensures accuracy and finalizes vendor supplier forms
Undergoes third party training offered by customers geared towards understanding and utilizing administrative portals
Establishes UL accounts within 3rd party portals to ensure an efficient invoicing and payment process
Obtains insurance requirements and coordinates with UL's Risk Management team
Identifies and escalates issues with the onboarding process
Reads and follows the Underwriters Laboratories Code of Conduct, and follows all physical and digital security practices
Performs other duties as directed
Company
UL Solutions
UL Solutions is a safety science company that promotes safety science through research and investigation.
Founded in 1894
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25B2025-12-03Post Ipo Secondary· $975M
2025-10-28Post Ipo Debt· $1B
2024-09-05Post Ipo Secondary· $980M
Leadership Team
Jennifer Scanlon
President & CEO
Scott. D'Angelo
Executive Vice President, Chief Legal Officer and Corporate Secretary
Recent News
2026-01-11
Company data provided by crunchbase