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INSPYR Solutions · 3 weeks ago

IT Asset Management Specialist

Richardson, TX

Contract

Onsite

Mid Level

$22/hr - $28/hr

3+ years exp

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. The Asset Management Specialist is responsible for monitoring and executing asset management processes to ensure an optimized IT hardware and software environment, collaborating with internal IT teams and stakeholders to manage IT assets throughout their lifecycle.

Information TechnologyProfessional ServicesStaffing Agency

No H1B

Responsibilities

Inventory Auditing : Process items to ensure the appropriate allocation of company IT asset purchases, address discrepancies and work with vendors and internal stakeholders to resolve issues

Policy Creation and Development : Participate in the development and maintenance of asset management policies, procedures, systems and measurements in order to manage the asset portfolio, identify risks, and control adherence

+ Write/Review SOPs: Use logic and rigorous troubleshooting methodology to solve difficult problems with effective solutions; Utilize learning opportunities and share with others; Create SOPs for sharing with the team, as applicable

Cost Efficiency Reviewing : Assist in ensuring that software purchases are completed cost effectively and to licensing requirements

Project Collaboration: Participate in projects and work efforts requiring procurement and vendor coordination such as moves and office remodels. Ensures own deliverables are completed on time and to expected level of quality

Ship and Track: Responsible for the procurement and shipping of IT equipment, AMDB management, tracking and maintaining accurate inventory records and reorder points, and logistics including managing the incoming and outgoing shipments

Perform Advanced Troubleshooting: Break/fix of computers, imaging computers, etc

Log, route, categorize and escalate Incidents/SRs

Ensure requests are routed to proper resource in order to be resolved quickly and efficiently

If issue is unknown, request assistance within ITSD Teams chat, then ITSD Manager, then ITSD DO

Provide Outstanding Customer Service: Ensure each customer is satisfied with level of customer service provided; Clearly communicate status on problems and resolutions

Qualification

Asset ManagementInventory ManagementMS ExcelCustomer ServiceProblem SolvingCritical ThinkingCollaborationEmotional IntelligenceTime ManagementEffective Communication