Nation Safe Drivers · 1 month ago
Vendor Relations Specialist
Boca Raton, FL
Full-time
Onsite
Entry Level
1+ years expNation Safe Drivers is an industry leader in the Automotive Industry with a strong reputation and a supportive work culture. The Vendor Relations Specialist will be responsible for managing provider networks and ensuring timely administration of damage-related issues, while providing excellent communication and organizational skills.
Insurance
Hiring Manager
Jacob Dodge
Responsibilities
Responsible for all inbound calls from the provider support line
Assist with vendor-payable issues and research as needed
Responsible for sending out provider mail (contracts, applications, updates, and changes)
Investigate, evaluate, and settle damage claims by mediating between both claimants and service providers
Processing and reconciling service provider and member disputes, maintaining documentation of credit card disputes and monitor transactions for possible fraudulent activity
Review and process purchase orders and supplemental costs submitted by our provider network
Manage interaction with insurance carriers and get updated insurance information to meet compliance standards
Ensure contracts, vendor information, damage administration, insurance updates and incoming calls are performed in a timely manner, meeting compliance requirement
Ensure Certificate of Insurances are updated along with W9 tax forms for all providers
Modifies existing vendor information to expedite the payment process
Maintain a database for Out of Network Providers services for 1099 tax purposes
Qualification
Required
High school diploma or GED
1+ year of relevant work experience with proven success in direct customer service, and/or administrative work
Strong work ethic, dependable, and reliable
High energy, self-driven, problem solving, and positive attitude with a strong desire to succeed
Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
Strong knowledge of Microsoft Word, Microsoft Excel, Outlook, Adobe, electronic file system and website navigation
Must be very proficient with inbound and outbound calls
Provide support to the Regional Field Managers and their regions
Benefits
Fun corporate culture
Supportive leadership team
Excellent benefits
Company
Nation Safe Drivers
NSD has been in the business of helping agents and dealerships increase their income for over 50 years.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Holland
CEO
Jeffrey Wiener
Chief Operating Officer
Recent News
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