MelroseWakefield Hospital ยท 3 weeks ago
Clinical Administrative Coordinator - New England Eye Center - Wellesley
New England Eye Center - Wellesley
Full-time
Onsite
Entry Level
$18.81/hr - $23.51/hr
2+ years expTufts Medical Center is seeking a Clinical Administrative Coordinator to provide administrative and business support to the New England Eye Center. The role involves scheduling patient appointments, assisting with clinic operations, and maintaining high levels of customer service while supporting clinical providers.
Health CareHome Health CareMedical Device
Responsibilities
Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination
Assists with scheduling template creation and changes
Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting
Greets and checks-in patients; verifies patient demographic and insurance information
Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification
Collects copayments
Prepares medical records and documentation for patient visits, including loading of information into the EMR system
Takes an active role in monitoring patient flow and communicating delays to patients and providers
Assists with billing charge entry and reconciliation
Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution
Provides general clerical support to department physicians
Participates in performance improvement projects
Qualification
Required
High School diploma or equivalent
Two (2) years of experience supporting customers
Good communications skills, both oral and written
Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications
Excellent interpersonal and organizational skills
Ability to handle multiple projects and prioritize tasks
Flexibility in work assignments
Knowledge of third-party billing
Ability to maintain confidential medical information
Preferred
Bilingual
Benefits
Comprehensive Total Rewards package that supports your health, financial security, and career growth
Company
MelroseWakefield Hospital
MelroseWakefield Hospital and Lawrence Memorial Hospital provide high-quality, community-based care.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase