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Northeast Bank · 22 hours ago

Fraud Risk Analyst

Lewiston, ME

Full-time

Hybrid

Entry, Mid Level

Northeast Bank is a full-service community bank and a national commercial real estate lender. They are looking for a Fraud Risk Analyst responsible for executing fraud prevention and detection strategies, conducting investigations, and implementing measures to reduce fraud risk.

BankingFinancial Services

Responsibilities

Monitor and analyze transaction data, customer accounts, and other relevant information to identify and investigate unusual or suspicious behavior. This includes reviewing alerts generated by fraud detection systems

Conduct initial review of suspected fraud cases, gathering evidence, and documenting findings. Escalate complex cases to the Senior Fraud Risk Analyst for thorough investigation

Utilize fraud detection tools to identify patterns, trends, and anomalies associated with fraudulent activities

Stay updated on industry trends, emerging threats, and best practices on fraud prevention

Collaborate with various teams, including IT, Compliance, Legal, Banking Centers, and Deposit Services to support current fraud strategies

Document and maintain accurate records of investigations, findings, and actions taken

Handle customer disputes or claims related to unauthorized or fraudulent transactions. This may include investigating the dispute and preparing customer communications

Ensure that all fraud and dispute resolution activities comply with relevant laws, regulations, and industry standards

Qualification

Fraud detection experienceFraud detection toolsData analysisRegulatory knowledgeAnalytical skillsMicrosoft ApplicationsJack Henry Silverlake CoreProblem-solving skillsAttention to detailEffective communicationProject management