This job has closed.

Austin Bank · 1 month ago

Executive Administrative Officer

Jacksonville, TX

Full-time

Onsite

Senior Level

$25.24/hr - $55.28/hr

5+ years exp

Austin Bank is seeking an Executive Administrative Officer to provide administrative and secretarial support for a higher-level executive. The role involves managing complex projects, ensuring compliance with regulatory requirements, and delivering superior customer service while maintaining confidentiality and integrity.

BitcoinFinancial ServicesVenture Capital

Responsibilities

Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions

Exhibits superior customer service as an Austin Bank team member. Demonstrates high-quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank

Participates in developing a teamwork atmosphere with co-workers as part of department or branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals

Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc

Take advantage of appropriate communication channels regarding bank related business matters

Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval

Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally

Greets customers and provides superior customer service

Assists in coordinating departmental activities. Initiates appropriate action required needed to expedite task completion

Schedules appointments, takes dictation, composes and types correspondence, reads and routes incoming mail, and performs other administrative and clerical duties

Files correspondence and other records

Resolves matters of a routine nature to conserve supervisor's time

Records minutes of staff meetings

Arranges travel schedule and reservations

Handles confidential and sensitive information with proper discretion

Prepares required reports as necessary

May provide guidance to secretaries, clerks, assistants or processors within the departmental unit

Maintains established department and Bank policies, procedures and objectives and quality assurance

Qualification

Customer serviceConfidential information handlingFinancial document analysisMathematical skillsTeamworkProblem-solvingCommunication skillsOrganizational skills