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StrataTech Education Group · 2 weeks ago

Assistant Vice President of IT Infrastructure & Operations

Phoenix, AZ

Full-time

Onsite

Director/Executive

15+ years exp

StrataTech Education Group is dedicated to shaping a secure, scalable, and high-performing IT environment. As the AVP of Infrastructure, you will optimize the network, modernize infrastructure, enhance identity management, and drive operational excellence while overseeing IT support teams and policies.

Education

Growth Opportunities

Responsibilities

Optimize and Secure Our Network: Ensure a simplified, high-performing, and secure network from ISP to device

Modernize Infrastructure: Standardize and update on-premise systems while leading the migration to a cloud-first environment—working toward 100% cloud-only end users

Enhance Identity & Access: Deploy robust Identity Management and Single Sign-On frameworks for staff, students, and authorized personnel

Drive Operational Excellence: Define and implement a support framework that promotes rapid resolution, self-service, and cost efficiency

Lead Problem Management: Identify recurring incidents, perform root-cause analysis, and launch projects to eliminate issues

Champion IT Policies: Establish and prioritize IT policies and procedures to strengthen governance and compliance

Manage People & Partners: Oversee IT support teams, MSP relationships, and ensure top-tier performance

Some travel required

Qualification

ITSM workflowsNetwork engineeringIdentity ManagementCloud migrationTroubleshooting skillsPerformance managementVendor oversightMS Office proficiencyCommunication skills