Center City Public Charter Schools · 3 weeks ago
Employee Experience Strategy Lead
Washington, DC
Full-time
Onsite
Senior Level
5+ years expCenter City Public Charter Schools empowers students for lifelong success by building strong character and promoting academic excellence. The Employee Experience Strategy Lead is responsible for architecting systems and practices that enhance the employee experience across all campuses, partnering with senior leaders to shape manager expectations and guide decision-making frameworks.
Education Management
Responsibilities
Lead the end-to-end strategy for handling complex, high-risk employee relations matters, ensuring outcomes that reinforce organizational culture, legal compliance, and leadership accountability
Conduct deeply analytical, impartial investigations that anticipate downstream impact and inform long-term organizational decisions
Identify organizational patterns and systemic drivers of employee concerns and provide senior leadership with strategic recommendations to address root causes
Establish decision-making frameworks and standards that increase consistency, reduce exposure, and elevate the sophistication of ER practice across the network
Serve as the organization’s primary strategic thought partner to managers and campus leaders navigating sensitive performance, behavior, or culture challenges
Design and deliver high-impact coaching that strengthens leaders’ supervisory practice, communication skills, and judgment
Build scalable tools, guides, and frameworks that raise the leadership bar and shift the organization toward more proactive, competency-based management
Play a key role in leadership development efforts, aligning ER practice with broader organizational strategy and cultural expectations
Shape the evolution of employee-facing policies by analyzing organizational needs, legal requirements, and cultural implications
Partner with legal counsel to anticipate risk, craft strategic responses, and advise on emerging issues that require senior-level discernment
Build systems that ensure ER data, documentation, and reporting meet high standards of accuracy, transparency, and audit readiness
Translate complex legal and policy guidance into user-friendly frameworks that support consistent execution at the campus level
Architect enterprise-wide processes, templates, training modules, and ER systems that reinforce healthy culture, managerial consistency, and operational excellence
Integrate ER strategy with onboarding, performance evaluation, leadership development, and organizational effectiveness workstreams
Build long-term, trust-based relationships with campus teams to strengthen early issue-spotting, reduce escalation, and ensure responsive, high-quality support
Demonstrate sustained, strategic influence through ownership of high-stakes initiatives, cross-functional collaboration, and leadership of complex organizational priorities
Qualification
Required
Bachelor's degree and 5–7 years of progressive HR or employee relations experience; Master's Degree preferred
Demonstrated ability to independently lead investigations and navigate sensitive, ambiguous, or high-risk situations with exceptional judgment
Expertise in employment law and application of policy in complex, multi-site environments; familiarity with DC regulations preferred
Exceptional communication skills, with the ability to influence senior leaders and shape organizational thinking
High-level project management skills, with the ability to design and implement systems that scale
Strong interpersonal intelligence and the ability to navigate organizational dynamics with discretion
Preferred
Experience in K–12, charter schools, nonprofits, or multi-site organizations
HR certification (PHR, SHRM-CP, or higher)
Experience building ER systems or supporting organizational or cultural change
Company
Center City Public Charter Schools
MISSION Center City Public Charter Schools (Center City PCS) empower our students for lifelong success by building strong character, promoting academic excellence, and generating public service throughout Washington D.C.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase