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Progress Residential® · 1 day ago

Service Technician III - HVAC (Arlington/Mansfield/Desoto)

Dallas, TX

Full-time

Onsite

Mid Level

3+ years exp

Progress Residential is a leading property manager of single-family rental homes nationwide, committed to creating an enjoyable living experience for residents and a people-first culture for team members. The Service Technician III is responsible for providing outstanding customer service while inspecting, troubleshooting, and repairing various systems and components in residential properties.

Real Estate

H1B Sponsor Likely

Responsibilities

Ability to quickly assess the situation and determine the appropriate steps necessary to resolving the service requests while providing outstanding customer service and being an ideal representative of Progress Residential

Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers, involving the following daily:

Electrical, plumbing

Appliances

Water irrigation systems

Stairs, gates, fences, patios, railings

Tile, carpet, and flooring

Roofing, gutters, fasteners

Interior/exterior lights and ceiling fans

Fireplaces and Gas fixtures

Shutters, doors, cabinets, windows, sliding glass doors and locks

Leaks

Drywall and Painting

Pool areas, tile, hot tub/spa, pool furniture

Other Service areas as required

Diagnose and troubleshoot basic HVAC items to include, thermostat, batteries and filters

Report all major repairs or replacements prior to any expenditure of funds

Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition

Conducts all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.)

Ensures all workplace safety standards and practices are upheld

Completes service requests in a professional timely manner

Maintains regular attendance and excellent punctuality

Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition

Follow Fleet vehicle maintenance schedule and keep an organized and clean vehicle/workspace

Maintains regular attendance and excellent punctuality

This role is considered Safety Sensitive and full compliance with all Fleet policies and procedures must be always adhered to

Qualification

HVAC CertificationEPA CertificationGeneral maintenance experienceResidential appliance repairMicrosoft Office proficiencyPeople skillsCommunication skillsOrganizational skills

Required

High school diploma or equivalent required

Must have a valid Driver's License in the working state

Minimum of 3 years' experience in general service and maintenance experience (painting, plumbing, carpentry, electrical, drywall repair, etc.)

Required equipment - Employee must have their own tools required to perform ongoing service in residential environment

EPA Certification Required

Must possess ability to work and cope well under pressure, meet multiple and sometimes competing and tight deadlines

Ability to interact with residents, and vendors/contractors tactfully and professionally

Strong organizational skills, communication and people-skills

Typical Physical Demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with ease

Must be knowledgeable of all pertinent laws and EPA and OSHA regulations

Preferred

Technical College or Trade Program with HVAC Certification is preferred

Minimum 2 years' experience repairing all makes & models of residential appliances in customers' homes preferred

Ability to maintain, inspect, diagnose and troubleshoot typical issues and then repair or replace defective equipment or components on standard household appliances is preferred

Ability to install all makes & models of residential appliances preferred

Available for on-call Service, weekends and evenings as needed

Previous experience in either the single-family or multi-family rental industry preferred

Working knowledge of Microsoft Office software and working proficiency with handheld computer (i.e., Smartphone, iPad is preferred

Benefits

Medical

Dental

Vision

Parental leave

401(k) with company match

Generous Time Off

PTO based on tenure

10 paid holidays

1 floating holiday

Ongoing Learning and Development

Quarterly summits

Town hall meetings

Continuous training to support your professional growth

A Culture that Celebrates You

Company

Progress Residential®

Glassdoor3.5

We are a leading provider of property management for single-family rental homes in the United States, and we are proud to play a critical role in the housing ecosystem.

Founded in 2012

Scottsdale, Arizona, US

1001-5000 employees

http://rentprogress.com

H1B Sponsorship

Progress Residential® has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (8)

2023 (5)

2022 (6)

2021 (8)